Decision search
Your search has 53191 results
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Transport for London (25 003 598)
Statement Closed after initial enquiries Public transport 14-Jul-2025
Summary: We will not investigate this complaint that the Authority has blocked a device used for paying for transport on the network. This is because there is insufficient evidence of fault causing injustice.
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London Borough of Havering (25 004 601)
Statement Closed after initial enquiries Parking and other penalties 14-Jul-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant can follow the statutory process and appeal to the tribunal.
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Malvern Hills District Council (25 006 099)
Statement Closed after initial enquiries Trees 14-Jul-2025
Summary: We will not investigate this complaint about the Council’s refusal to allow tree works on protected trees. This is because it was reasonable to expect Mr X to appeal to a government minister. Part of the complaint is also late, and there are no good reasons to investigate it now. We will not separately investigate Mr X’s complaint about a Council officer, as the law prevents us from considering this.
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London Borough of Sutton (25 000 321)
Statement Closed after initial enquiries Homelessness 14-Jul-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation. There is a right of review by the Council, and it is reasonable to expect Miss Y to follow this.
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London Borough of Hillingdon (25 000 395)
Statement Closed after initial enquiries Allocations 14-Jul-2025
Summary: We will not investigate Miss X’s complaint about delay and poor communication by the Council. This is because the Council has apologised about its communication and any injustice to Miss X is not significant enough to warrant investigation.
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Suffolk County Council (25 000 400)
Statement Closed after initial enquiries Other 14-Jul-2025
Summary: We will not investigate this complaint about adult social care. Because there is not a significant enough injustice to justify our involvement and it is unlikely an investigation would achieve a different outcome.
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Royal Borough of Windsor and Maidenhead Council (25 002 327)
Statement Closed after initial enquiries Special educational needs 14-Jul-2025
Summary: We cannot investigate Ms X’s complaint about the Council’s refusal to carry out an Education Health Care needs assessment or the contents of the Education Health and Care Plan. This is because Ms X has appealed to a tribunal.
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Sheffield City Council (25 002 344)
Statement Closed after initial enquiries Child protection 14-Jul-2025
Summary: We cannot investigate Mr X’s complaint about the contents or preparation of reports to the courts. This is because the law prevents us from investigating matters that have been considered in court. Other matters have either not caused Mr X a significant enough injustice or are better considered by the Information Commissioner.
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London Borough of Harrow (25 002 473)
Statement Closed after initial enquiries Transport 14-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.
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Gloucester City Council (25 002 586)
Statement Closed after initial enquiries Council tax 14-Jul-2025
Summary: We will not investigate this complaint that the Council did not respond to the complainant’s correspondence about council tax accounts. This is because there is insufficient evidence of fault by the Council.