Decision search
Your search has 53191 results
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New Forest District Council (25 000 449)
Statement Closed after initial enquiries Other 14-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s communication with him. This is because any injustice is not significant enough to justify further investigation.
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Eastleigh Borough Council (25 000 615)
Statement Upheld Council tax support 14-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her housing benefit and council tax reduction. This is because, at our invitation, the Council agreed to make a symbolic payment to Mrs X. We consider this to be a suitable remedy.
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Harlow District Council (25 000 752)
Statement Closed after initial enquiries Allocations 14-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application. There is insufficient evidence of injustice to justify our investigation and the Council has since offered social housing.
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Knowsley Metropolitan Borough Council (25 000 852)
Statement Closed after initial enquiries Antisocial behaviour 14-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to take sufficient action over noise nuisance from a barking dog. There is insufficient evidence of fault which would warrant an investigation.
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Kent County Council (25 001 018)
Statement Closed after initial enquiries School admissions 14-Jul-2025
Summary: We will not investigate this complaint about the arrangements made for her daughter to sit the Kent Test for entry to grammar schools. An investigation would not achieve a different outcome.
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Hertfordshire County Council (25 001 097)
Statement Closed after initial enquiries Looked after children 14-Jul-2025
Summary: We will not investigate Ms M’s complaint about her dealings with the Council in connection with the care of her daughter because the Council has addressed all her complaints and there is nothing more we could add.
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Hampshire County Council (25 001 272)
Statement Closed after initial enquiries Disabled children 14-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to cease a care package for her child, Y. This is because the Council considered the complaint via the statutory children’s complaints process. There is insufficient evidence of fault and an investigation by the Ombudsman is unlikely to add anything further.
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Derby City Council (25 001 280)
Statement Closed after initial enquiries Special educational needs 14-Jul-2025
Summary: We will not investigate Miss X’s complaint about the delay finalising her son’s Education Health and Care plan or its content. This is because the Council has offered a suitable remedy for the delay and Miss X has appealed to a tribunal.
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Liverpool City Council (25 001 320)
Statement Closed after initial enquiries Child protection 14-Jul-2025
Summary: We will not investigate Mr X’s complaint about a social worker’s conduct and the Council’s delay in handling his complaint. This is because further investigation would not add to the one carried out by the Council or achieve a different outcome.
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Manchester City Council (25 001 744)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2025
Summary: We will not investigate this complaint about the Council failing to change misleading road markings and signage outside the complainant’s property. This is because there is insufficient evidence of fault by the Council, and an investigation by the Ombudsman is unlikely to lead to a different outcome.