Decision search
Your search has 54734 results
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Birmingham City Council (25 000 099)
Statement Closed after initial enquiries Homelessness 10-Jul-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled her request to continue living in a property her friend was leaving. This is because there is not enough evidence of fault.
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Hampshire County Council (25 000 167)
Statement Closed after initial enquiries Charging 10-Jul-2025
Summary: We will not investigate this complaint about the way the Council informed Mrs D about charges her mother may have to pay for homecare. There is insufficient evidence of fault to warrant starting an investigation.
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Statement Upheld Assessment and care plan 10-Jul-2025
Summary: We will not investigate this complaint about assessment of adult social care needs. The Council has accepted failures in process and apologised for it. We are satisfied with this action and could not say these errors caused the NHS decision to stop arranging the person’s care.
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Shropshire Council (25 000 265)
Statement Closed after initial enquiries Assessment and care plan 10-Jul-2025
Summary: We will not investigate this complaint about adult social care and where the person should live. The court of protection is better placed to consider this complaint as can order where the person should live. There is not a worthwhile outcome the Ombudsman could achieve.
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London Borough of Southwark (25 000 454)
Statement Closed after initial enquiries Allocations 10-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her application to be re-housed to a larger property. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Tower Hamlets (25 000 621)
Statement Closed after initial enquiries Other 10-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding referral. This is because there is insufficient evidence of fault by the Council and an investigation would not lead to a different outcome.
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London Borough of Waltham Forest (25 000 712)
Statement Closed after initial enquiries Building control 10-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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London Borough of Hammersmith & Fulham (25 000 960)
Statement Closed after initial enquiries Child protection 10-Jul-2025
Summary: We will not investigate Miss X’s complaint about contact arrangements. This is because there is insufficient evidence of fault causing a significant injustice. The Information Commissioner is better placed to deal with concerns about data protection matters.
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Statement Closed after initial enquiries Charging 10-Jul-2025
Summary: We will not investigate this complaint about the Council incorrectly assisting the Mrs X’s funding assistance needs. This is because there is no evidence that the Council’s calculations caused significant injustice.
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Bedford Borough Council (25 001 101)
Statement Closed after initial enquiries Child protection 10-Jul-2025
Summary: We will not investigate Ms X’s complaint about the actions of the Council relating to an incident that led to a substantiated safeguarding concern. There is not enough evidence of fault by the Council to warrant investigation. Another body is better placed than us to consider an alleged data breach. We cannot investigate the actions of a representative of a school.