Decision search
Your search has 54734 results
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Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate this complaint about the Council's handling of an insurance claim for damage as any Council fault did not cause injustice sufficient to justify our further involvement and the complainant had the right to make a claim in court.
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Birmingham City Council (24 023 217)
Statement Closed after initial enquiries Disabled facilities grants 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about damage caused when completing minor adaptations. The Council’s contractor has offered to take appropriate steps to rectify the damage and further investigation by us is unlikely to lead to a different outcome.
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Birmingham City Council (24 023 309)
Statement Closed after initial enquiries Allocations 09-Jul-2025
Summary: We will not investigate this complaint about the Council withdrawing Miss X’s bid on a property. There is not enough evidence of fault to justify investigating the complaint.
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London Borough of Southwark (25 000 035)
Statement Closed after initial enquiries Parking and other penalties 09-Jul-2025
Summary: We will not investigate this complaint about the removal of Mrs X’s car by the Council. Mrs X had a statutory appeal right which it was reasonable for her use. In addition, there is not enough evidence of fault in the Council’s interactions with her to justify an investigation.
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Slough Borough Council (25 000 072)
Statement Closed after initial enquiries Homelessness 09-Jul-2025
Summary: We will not investigate this complaint about the Council’s non-priority decision on a homelessness application. It was reasonable for Ms X to ask for a review of the decision and a further appeal to the County Court if this had been unsuccessful.
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Leicestershire County Council (25 000 239)
Statement Closed after initial enquiries Traffic management 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about obstructive parking outside his property. There is insufficient evidence of fault in the Council’s actions to warrant an investigation.
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London Borough of Havering (25 000 246)
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate Ms X’s complaint the Council has delayed in reviewing the condition of a property she leased to it following the end of the rental agreement. That is because the courts are best placed to consider the matter.
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Royal Borough of Kensington & Chelsea (25 000 271)
Statement Closed after initial enquiries Enforcement 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council refusing to take planning enforcement action. Mr X has known this since before 2022 and there are no good reasons the 12 month rule should not apply.
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London Borough of Redbridge (25 000 372)
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate Mr X complaint about the Council's handling of his complaints about dog excrement in his street and about clearing his reports without actually clearing the mess. This is because the claimed fault has not caused any significant injustice.
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Oldham Metropolitan Borough Council (25 000 529)
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate this complaint that the Council has failed to have regard to the Equality Act in relation to debt recovery. This is because there is insufficient evidence of fault by the Council.