Decision search
Your search has 54734 results
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City of York Council (25 000 983)
Statement Closed after initial enquiries Special educational needs 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about the contents of the Education Health and Care Plan and the Council’s actions in producing the plan. This is because Mr X has appealed to a tribunal.
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Swindon Borough Council (25 000 993)
Statement Closed after initial enquiries Other 20-Jul-2025
Summary: We will not investigate this complaint about the way the Council dealt with Mr B’s concerns relating to an email sent by a third-party who used a Council’s officer’s name as a cosignatory. There is not enough evidence of fault to justify investigating and we cannot achieve the outcome Mr B wants.
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Coventry City Council (25 001 279)
Statement Closed after initial enquiries Other 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council response to water leaks at a neighbouring property, and how it dealt with his complaints. There is not enough significant personal injustice caused to him by the matters complained of to warrant an investigation. We do not investigate councils’ complaint-handling and communications in isolation where we are not investigating the core issue giving rise to the complaint.
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Cheshire East Council (25 001 291)
Statement Closed after initial enquiries Local welfare payments 20-Jul-2025
Summary: We will not investigate this complaint about an application for support from the Household Support Fund. This is because there is insufficient evidence of fault by the Council.
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Bracknell Forest Council (25 001 310)
Statement Closed after initial enquiries Special educational needs 20-Jul-2025
Summary: We will not investigate Mrs M’s complaint about delay in consultations with her preferred schools for her son B’s education, health and care (EHC) plan because there is nothing we could add to the Council’s response, and we could not provide a remedy.
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Charnwood Borough Council (25 003 506)
Statement Closed after initial enquiries Leisure and culture 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council considered a policy affecting open spaces. There is not enough evidence of fault to justify investigating. Additionally, there is not enough significant personal injustice.
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Devon County Council (25 003 531)
Statement Upheld Special educational needs 20-Jul-2025
Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y. The Council agreed to resolve the complaint early by apologising to Mr X and paying him a symbolic payment to acknowledge the injustice caused.
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Dudley Metropolitan Borough Council (25 003 668)
Statement Closed after initial enquiries Refuse and recycling 20-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council has charged him for a replacement bin. There is not enough evidence of fault and in any case any injustice is not significant enough to justify our involvement.
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Lincoln City Council (25 004 585)
Statement Closed after initial enquiries Council tax 20-Jul-2025
Summary: We will not investigate this complaint about Council tax premiums because there is insufficient evidence of fault by the Council and a right of appeal to a Valuation Tribunal.
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Royal Borough of Greenwich (25 004 610)
Statement Closed after initial enquiries Council tax 20-Jul-2025
Summary: We will not investigate this complaint about Council tax liability because he has appealed to a Valuation Tribunal.