Decision search
Your search has 54734 results
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London Borough of Haringey (25 007 791)
Statement Closed after initial enquiries Other 17-Jul-2025
Summary: We will not investigate Mr B’s complaint about a Fixed Penalty Notice for an alleged fly tipping offence. This is because the courts are in the best position to decide the matter.
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Leicester City Council (25 007 798)
Statement Closed after initial enquiries Other 17-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council responded to his subject access request, because complaints about data matters are best considered by the Information Commissioner’s Office.
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London Borough of Hammersmith & Fulham (25 007 845)
Statement Closed after initial enquiries Managing council tenancies 17-Jul-2025
Summary: We cannot investigate Mr B’s complaint about the Council failing to maintain and repair a boundary wall at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.
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Salford City Council (24 022 417)
Statement Upheld Council tax 17-Jul-2025
Summary: We will not investigate this complaint about a council tax payment arrangement. This is because the Council has agreed to remedy the injustice.
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Kent County Council (24 023 054)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s complaint that a Councillor breached the code of conduct. The Council confirmed the Councillor is no longer an elected member. And that the complainant has agreed to take part in a discussion about councillor behaviour later this year. We consider there is no worthwhile outcome achievable by our investigation.
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Swindon Borough Council (25 000 711)
Statement Closed after initial enquiries Child protection 17-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council’s action to remove children from his care was illegal. It would have been reasonable for Mr X to have raised concerns or appealed this issue in court. We could not add to the investigation and the remedial action the Council has already taken under all three stages of the statutory complaint process.
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London Borough of Croydon (25 000 866)
Statement Closed after initial enquiries Allocations 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s offer of accommodation under its housing allocations policy. There is insufficient evidence of fault. If the Council decides to close the housing application it is reasonable for Mr X to exercise his right to have the decision reviewed.
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Statement Closed after initial enquiries Pollution 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s investigation of smoke nuisance from a neighbour’s wood-burning stove. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Bexley (25 001 157)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to end its interim accommodation duty. We cannot determine suitability of interim accommodation and it is a matter which the courts are best placed to determine.
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London Borough of Hillingdon (25 001 171)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint requesting a financial remedy for issues arising from the Council accommodating the complainant in unsuitable accommodation from January 2023 to July 2024. This is because the complaint is caught by the time bar on the Ombudsman’s remit and there are no good reasons to exercise discretion to investigate. Some of these complaint issues have already been raised in court, and, where not, would have been reasonable for the complainant to raise in court.