Decision search
Your search has 54735 results
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Stockport Metropolitan Borough Council (25 001 112)
Statement Upheld Other 04-Aug-2025
Summary: We will not investigate this complaint about the way the Council investigated verbal information provided by one of its officers during a meeting discussing Mrs B’s son. Any injustice caused to
Mrs B was remedied when the Council investigated her complaint. We could not add to the Council’s previous investigation. Further investigation would not lead to a different outcome. -
Norfolk County Council (25 001 374)
Statement Closed after initial enquiries Other 04-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to share the personal details of a family member. The Information Commissioner’s Office is better placed to deal with this complaint.
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Brighton & Hove City Council (25 005 587)
Statement Closed after initial enquiries Council tax 04-Aug-2025
Summary: We will not investigate this complaint about Council tax liability as there is a right of appeal to a Valuation Tribunal.
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Wakefield City Council (25 005 929)
Statement Closed after initial enquiries Child protection 04-Aug-2025
Summary: We cannot investigate this complaint about a social worker sharing information with a family support worker relating to Miss X’s contact with her children. The law prevents us from investigating anything that is or has been the subject to the conduct of court proceedings.
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London Borough of Southwark (25 006 278)
Statement Closed after initial enquiries Council tax 04-Aug-2025
Summary: We will not investigate this complaint about liability for Council tax as it has been appealed to a Valuation Tribunal.
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London Borough of Barnet (25 006 300)
Statement Closed after initial enquiries Council tax 04-Aug-2025
Summary: We will not investigate this complaint about Council tax reduction because there is insufficient evidence of fault by the Council and a right of appeal to a Valuation Tribunal.
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London Borough of Barnet (25 006 830)
Statement Closed after initial enquiries Child protection 04-Aug-2025
Summary: We will not investigate this complaint about the Council’s actions during an assessment for Ms X’s children, because it is unlikely that we could add anything to the investigation that the Council has already carried out. Additionally, the Information Commissioner’s Office would be better placed to consider some of the matters raised.
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Kent County Council (25 007 334)
Statement Closed after initial enquiries School admissions 04-Aug-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because an investigation would be unlikely to find fault.
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Leicester City Council (25 008 438)
Statement Closed after initial enquiries Assessment and care plan 04-Aug-2025
Summary: We will not investigate this complaint about how the Council managed Mr X’s care and related charges. The substantive parts of Mr X’s complaint are late and there is not a good reason for the delay in Mr X bringing these matters to us. We could not achieve a meaningful outcome in relation to events that are not late.
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London Borough of Enfield (23 011 272)
Statement Upheld Allocations 03-Aug-2025
Summary: Miss X complained about the Council’s actions in relation to her housing. We found fault because the Council failed to consider aspects of Miss X’s case in a timely or adequate manner. It also failed to investigate her complaints within the timeframe it should. This caused Miss X avoidable distress and uncertainty. To remedy the injustice caused, the Council has agreed to apologise and make a symbolic payment to Miss X, and issue reminders and share guidance with relevant officers.