Decision search
Your search has 54735 results
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London Borough of Enfield (24 020 991)
Statement Closed after initial enquiries Allocations 04-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to assist Miss X with her housing problems. There is insufficient evidence of fault which would warrant an investigation. It was reasonable for her to ask the Council for a review if she disagreed with its homelessness decision.
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Bury Metropolitan Borough Council (25 009 750)
Statement Closed after initial enquiries Special educational needs 04-Aug-2025
Summary: We cannot investigate Ms M’s complaint about her son Y’s education because she has appealed to the SEND Tribunal and the Tribunal will decide what arrangements the Council must make for his education. We cannot investigate a complaint when someone has appealed to the Tribunal about the same matter.
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Surrey County Council (25 001 738)
Statement Closed after initial enquiries Child protection 04-Aug-2025
Summary: We will not investigate Mr F’s complaint about a child and family assessment following an allegation his mother harmed his daughter because we cannot achieve the outcome he is looking for. There are other bodies better placed to consider his concerns, and there is not enough evidence of fault or injustice to justify our involvement.
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West Northamptonshire Council (25 001 819)
Statement Closed after initial enquiries Allocations 04-Aug-2025
Summary: We will not investigate this complaint about housing allocations because there is not enough evidence of fault to justify investigating.
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London Borough of Barnet (25 001 825)
Statement Closed after initial enquiries Council tax 04-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Councils poor communication. This is because further investigation is unlikely to lead to a different outcome.
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London Borough of Hillingdon (25 001 843)
Statement Closed after initial enquiries Domiciliary care 04-Aug-2025
Summary: We will not investigate this complaint about the Council’s adult social care service. There is not enough evidence of fault to justify our involvement.
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Surrey County Council (25 001 946)
Statement Closed after initial enquiries Special educational needs 04-Aug-2025
Summary: We cannot investigate Miss X’s complaint about the assessment process, an Education Health and Care Plan wording or the Council’s compliance with a Tribunal’s directions orders. We cannot investigate issues in a Tribunal appeal. We will not investigate a delay in issuing an amended Education Health and Care Plan as we are unlikely to achieve significantly more than the Council has offered as a remedy.
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Newcastle upon Tyne City Council (25 001 949)
Statement Closed after initial enquiries Leisure and culture 04-Aug-2025
Summary: We will not investigate Ms X’s complaint about the allotment association committee or the Council’s oversight of the committee’s complaints handling. This is because there is insufficient evidence of fault to justify our involvement and, in any case, further investigation is unlikely to lead to a different outcome.
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Essex County Council (25 002 015)
Statement Upheld Special educational needs 04-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Wandsworth (25 002 057)
Statement Closed after initial enquiries Homelessness 04-Aug-2025
Summary: We will not investigate Ms X’s complaint about how the Council responded to her concerns about statutory nuisance. This is because there is not enough evidence of fault.