Decision search
Your search has 54634 results
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Surrey County Council (25 003 732)
Statement Upheld Special educational needs 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the lack of education provision for her child. This is because part of the complaint is late and the Council offered a suitable remedy for injustice caused to Y. We would not achieve more for Mrs X if we investigated the complaint.
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Statement Upheld Special educational needs 16-Sep-2025
Summary: We have upheld Mrs X’s complaint because the Council delayed carrying out an Education Health and Care needs assessment for her child. We cannot investigate the contents of the Education Health and Care Plan because Mrs X has used her right of appeal to a tribunal.
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London Borough of Lambeth (25 003 771)
Statement Closed after initial enquiries Managing council tenancies 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a leak and related matters. This is because the law prevents us investigating.
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London Borough of Lambeth (25 003 854)
Statement Closed after initial enquiries Commercial and contracts 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about losses he incurred due to his property being used as temporary accommodation because it is more appropriate for him to take court action and because we could not achieve the outcome he wants.
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West Sussex County Council (25 003 971)
Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. This is because parts of the complaint are late, we cannot investigate matters that went to tribunal, and there is not enough evidence of fault to warrant investigation.
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Preston City Council (25 005 985)
Statement Closed after initial enquiries Council tax 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions regarding Mrs X’s council tax account. This is because further investigation would not lead to a different outcome.
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Forest of Dean District Council (25 006 152)
Statement Closed after initial enquiries Planning applications 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s planning decision. This is mostly because it would have been reasonable for Mr X to exercise his appeal rights.
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Norfolk County Council (25 006 338)
Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the actions of the Council’s children’s services. Some elements are late and have formed part of court proceedings, some are about matters that the Courts are better placed to consider, and there is no worthwhile outcome achievable by investigating others.
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Statement Closed after initial enquiries Child protection 16-Sep-2025
Summary: We will not investigate Mr Y’s complaint about the Council’s actions in its child protection involvement with his family. This is because there is no sign of fault in the Council’s decision not to investigate his complaint whilst the case is subject to ongoing court proceedings.
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London Borough of Tower Hamlets (25 006 761)
Statement Closed after initial enquiries Transport 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse him a Blue Badge. This is because it is unlikely we would find fault in the Council’s decision making.