Decision search
Your search has 54634 results
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Surrey County Council (25 004 126)
Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate this complaint that the Council was at fault in the process of assessing the complainant’s daughter’s needs and in producing her Education Health and Care plan. The matters about which she complains could have been the subject of an appeal to the First-tier Tribunal (Special Educational Needs and Disability, or are not separable from those matters.
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London Borough of Merton (25 004 183)
Statement Closed after initial enquiries Other 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s involvement in an NHS continuing healthcare funding eligibility decision appeal. Any injustice is not significant enough to justify our involvement.
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Blackburn with Darwen Council (25 004 288)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate this complaint about the way the Council responded to safeguarding concerns Miss B raised about family members. Any injustice is not significant enough to justify our involvement.
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London Borough of Newham (25 004 312)
Statement Upheld Council tax 16-Sep-2025
Summary: We will not investigate this complaint about Council Tax arrears and enforcement. This is because the injustice caused was remedied during the Council’s complaints process.
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Dover District Council (25 004 313)
Statement Closed after initial enquiries Allocations 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing register priority. There is insufficient evidence of fault to warrant an investigation.
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Hampshire County Council (25 004 330)
Statement Closed after initial enquiries Alternative provision 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to provide suitable educational provision for her child. Some of the complaint is late, and Ms X has a right of appeal to Tribunal that it is reasonable for her to use.
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London Borough of Hackney (25 004 565)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Sep-2025
Summary: We will not investigate this complaint about the application date used by the Council when deciding the complainant’s Right to Buy application. There is no worthwhile outcome achievable from us investigating, and it is reasonable to expect Miss X to use the alternative court remedy available to her.
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Statement Closed after initial enquiries Charging 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council gave her late parents a Disabled Facilities Grant (DFG), put a charge against the property, is not waiving the charge, and how it communicated with her about the matter. There is not enough evidence of fault by the Council to warrant us investigating. Investigation of the communications issue would not result in a different outcome.
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London Borough of Hounslow (25 004 580)
Statement Closed after initial enquiries Homelessness 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision on a homelessness application. It was reasonable for Ms X to use the review/appeal procedure under the homelessness legislation to challenge the Council’s decision.
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London Borough of Barnet (25 004 629)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council wrongly decided her company was liable for pavement damage. This is because there is not enough evidence of fault in the Council’s decision-making to justify investigating. The courts are best placed to consider any continuing dispute over liability.