Decision search
Your search has 53877 results
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London Borough of Barnet (25 005 998)
Statement Closed after initial enquiries Parking and other penalties 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a penalty charge notice. This is because there is not enough evidence of fault by the Council.
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Kent County Council (25 006 127)
Statement Closed after initial enquiries Safeguarding 09-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Ms X’s complaints about a neighbour. This is because part of the complaint is late and because there is no worthwhile outcome achievable.
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East Lindsey District Council (25 006 615)
Statement Closed after initial enquiries Enforcement 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about lack of enforcement action on surface water drainage. This is because the complaint is late.
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Statement Upheld Special educational needs 09-Sep-2025
Summary: We will not investigate Miss X’s complaint that the Council delayed responding to her following an annual review of her child’s Education, Health and Care Plan. This is because the Council has agreed to apologise for the delay and make a remedy payment to Miss X.
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London Borough of Islington (25 002 734)
Statement Closed after initial enquiries Traffic management 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s monitoring of traffic following a road re-design. There is insufficient evidence of fault which would warrant an investigation.
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Westbourne Care Limited (25 002 825)
Statement Closed after initial enquiries Residential care 09-Sep-2025
Summary: We will not investigate this complaint about how the Care Provider treated Mr X when visiting his mother. There is insufficient evidence of fault in the actions of the Care Provider and we could not achieve a meaningful outcome by investigating the matter.
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London Borough of Haringey (25 002 948)
Statement Closed after initial enquiries Child protection 09-Sep-2025
Summary: We will not investigate Ms M’s complaint about a child protection plan because there is no evidence of fault which would justify an investigation.
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London Borough of Sutton (25 003 211)
Statement Closed after initial enquiries Special educational needs 09-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council carried out a review of her child’s Education Health and Care Plan. This is because it is reasonable for Miss X to use her right of appeal against the contents of the plan. Investigation into other matters would not lead to a different outcome.
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East Sussex County Council (25 003 305)
Statement Closed after initial enquiries Assessment and care plan 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions in placing Mr X in a supported living property. There is not enough evidence of fault in the care provided to Mr X to warrant investigation by us.
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South Hams District Council (25 003 329)
Statement Closed after initial enquiries Enforcement 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s failures to address Mrs X’s concerns about development at her neighbour’s property. We have seen no reason to investigate matters we have previously considered. In addition, the part of the complaint about the Council’s decision to grant planning permission for her neighbour’s replacement conservatory is made too late.