Decision search
Your search has 50932 results
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Leeds City Council (24 001 272)
Statement Closed after initial enquiries Residential care 01-Jul-2024
Summary: We will not investigate this complaint about a care home. That is because we could not add to the investigation completed by the Care Home, nor can we achieve the outcome the complainant wants.
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Isle of Wight Council (24 001 412)
Statement Closed after initial enquiries Other 01-Jul-2024
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against development on a caravan site next to the complainant’s property. The complaint is late and there is no reason why the complainant could not have come to us much sooner. We will not investigate the complaint about the Council’s decision to approve a retrospective planning application on the site. We have not seen evidence of fault in the way the Council made its decision.
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Brighton & Hove City Council (24 001 710)
Statement Closed after initial enquiries Traffic management 01-Jul-2024
Summary: We will not investigate this complaint about the Council’s introduction of a traffic order which removed some disabled parking spaces from a street within the scheme. There is insufficient evidence of fault which would warrant an investigation.
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West Sussex County Council (24 002 010)
Statement Closed after initial enquiries Highway repair and maintenance 01-Jul-2024
Summary: We will not investigate this complaint about the Council’s handling of flooding on roads in Mr X’s locale. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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East Sussex County Council (24 002 051)
Statement Closed after initial enquiries Highway repair and maintenance 01-Jul-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to do works to her vehicle crossover, its responses on the matter and how it dealt with her complaint. It is reasonable for Mrs X to pursue the remedy she seeks in court. Investigation of the Council’s responses would not lead to a different outcome. We do not investigate council complaint-handling where we are not investigating the core matter giving rise to the complaint.
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Statement Closed after initial enquiries Charging 01-Jul-2024
Summary: We will not investigate this complaint about financial assessment for adult social care charges, and the Council’s decision about a deprivation of asset. This is because it is unlikely we would find fault in the Council’s decision-making process or reach a different outcome.
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Royal Borough of Windsor and Maidenhead Council (24 002 104)
Statement Closed after initial enquiries Allocations 01-Jul-2024
Summary: We will not investigate this complaint about the Council’s assessment of Miss X’s housing application. There is insufficient evidence of fault which would warrant an investigation. We will not exercise discretion to investigate the offers of housing made to her in 2021 because this is outside the normal 12-month period for receiving complaints.
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Westminster City Council (24 002 152)
Statement Upheld Other 01-Jul-2024
Summary: We will not investigate Mr X’s complaint about children services’ actions. We have upheld Mr X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure.
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City of Doncaster Council (24 002 199)
Statement Closed after initial enquiries Child protection 01-Jul-2024
Summary: We will not investigate this complaint about how the Council dealt with child protection matters. This is because there is either no fault causing the complainant a significant injustice, we could not add to the investigation carried out by the Council or because we have already considered the issues raised.
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London Borough of Enfield (24 002 256)
Statement Closed after initial enquiries Antisocial behaviour 01-Jul-2024
Summary: We will not investigate this complaint about noise nuisance from a communal door near Mr X’s property. It is unlikely we could add to the Council’s response about noise nuisance and the Housing Ombudsman is the appropriate body to consider a complaint about the Council’s maintenance of the communal area in its role as social landlord.