Decision search
Your search has 57130 results
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Westminster City Council (25 004 899)
Statement Upheld Allocations 13-Apr-2026
Summary: The Council accepted it failed to properly communicate with Miss X and Mr Y about the availability of parking at social housing it offered to Mr Y. This caused Mr Y uncertainty over parking at the property, but I cannot say it resulted in Mr Y accepting a property he would not have done. The Council has apologised and offered Mr Y a financial payment. I am satisfied with the Council’s actions.
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London Borough of Ealing (25 012 834)
Statement Closed after initial enquiries Allocations 13-Apr-2026
Summary: We will not investigate Ms X’s complaint about a delay in carrying out the review of a housing register decision. The Council has apologised for the delay and further investigation would not lead to a different outcome.
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North West Leicestershire District Council (25 013 257)
Statement Closed after initial enquiries Other 13-Apr-2026
Summary: We will not investigate this complaint about how the Council dealt with a report of a breach of planning control. This is because the complaint is late and there is not enough evidence of fault to justify investigating.
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Broxbourne Borough Council (25 013 430)
Statement Closed after initial enquiries Homelessness 13-Apr-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s failure to issue a main housing duty to him. Mr X is currently engaged in an appeals process for which court proceedings have been issued. We cannot investigate a complaint when someone has gone to court about the same matter.
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Tandridge District Council (25 013 755)
Statement Closed after initial enquiries Homelessness 13-Apr-2026
Summary: We will not investigate Ms X’s complaint about the suitability of temporary accommodation provided by the Council. This is because there is insufficient evidence of fault in the Council’s decision making to justify an investigation.
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Kingston Upon Hull City Council (25 015 939)
Statement Upheld Special educational needs 13-Apr-2026
Summary: We will not investigate this complaint about the Council’s delays following mediation. This is because the Council remedied the injustice during its complaint process.
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Rutland County Council (25 015 968)
Statement Closed after initial enquiries Special educational needs 13-Apr-2026
Summary: We cannot investigate this complaint about what happened at Mrs X’s child’s school. The law does not allow us to investigate what happens in schools. Nor can we investigate the Council’s decision on what to include in Mrs X’s child’s Education, Health, and Care Plan. Mrs X has used an appeal right on that matter, and the law does not allow us to investigate where an appeal right has already been used on a related matter.
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London Borough of Islington (25 016 027)
Statement Closed after initial enquiries Council tax 13-Apr-2026
Summary: We will not investigate Mr X’s and Miss Y’s complaint about the Council’s handling of their council tax. The Council is better placed to provide a response at this stage.
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Reading Borough Council (25 016 254)
Statement Closed after initial enquiries Friends and family carers 13-Apr-2026
Summary: We cannot investigate Mr X’s complaint about how the Council completed a viability assessment. Mr X started court action about the matter and so the law says we cannot investigate. We will not investigate Mr X’s complaints about delays in the Council completing a later viability assessment, or delays in it making contact arrangements because there is no evidence of a significant injustice and there is no worthwhile outcome achievable by an investigation.
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London Borough of Hounslow (25 016 702)
Statement Closed after initial enquiries Allocations 13-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application. Part of the complaint is late and there are no good reasons for us to decide to investigate now. It was reasonable for Ms X to have asked for a review of the Council’s decision in July 2025.