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  • Somerset Council (25 016 729)

    Statement Closed after initial enquiries Other 13-Apr-2026

    Summary: We will not investigate this complaint about an assessment carried out by the Council. Were we to investigate, we would be unlikely to find fault in the way the Council operated the statutory complaint process in considering the complaint about this matter.

  • London Borough of Brent (25 017 148)

    Statement Closed after initial enquiries Special educational needs 13-Apr-2026

    Summary: We will not investigate X’s complaint about delays in paying for educational expenses. We are unlikely to achieve more than the Council has already offered as a remedy to this complaint. And the outstanding injustice is not significant enough to warrant an investigation.

  • Leicester City Council (25 017 237)

    Statement Closed after initial enquiries Other 13-Apr-2026

    Summary: We will not investigate this complaint about the Council storing waste for composting in a park depot. There is insufficient evidence of fault which would warrant an investigation.

  • Leeds City Council (25 017 423)

    Statement Closed after initial enquiries Friends and family carers 13-Apr-2026

    Summary: We will not investigate this complaint about the Council failing to correct incorrect data it holds about Miss X as part of an assessment by Children’s Services. The Information Commissioner’s Office is better placed to consider a complaint about data handling, and we could not achieve more for Miss X than the Council has already done, so the matter does not warrant us investigating.

  • Rutland County Council (25 017 521)

    Statement Closed after initial enquiries Disabled children 13-Apr-2026

    Summary: We will not investigate part of Mrs X’s complaint about the Council’s decision not to provide funding through the Holiday Activity Fund for her child because there is insufficient evidence of fault. We will not investigate Mrs X’s complaints about an officer’s conduct or the Council’s complaint handling because the Council already apologised and implemented service improvements. An investigation is unlikely to achieve anything further.

  • Swindon Borough Council (25 017 538)

    Statement Closed after initial enquiries Charging 13-Apr-2026

    Summary: We will not investigate this complaint about charging for adult social care. There is not enough evidence of fault in how the Council completed the financial assessment. We cannot challenge the decision, even though the complainant disagrees with it.

  • North Somerset Council (25 017 676)

    Statement Closed after initial enquiries Other 13-Apr-2026

    Summary: We will not investigate Ms M’s complaint about delay responding to her request for a social care assessment for her daughter because there is nothing we could add to the Council’s response.

  • Devon County Council (25 017 832)

    Statement Upheld Special educational needs 13-Apr-2026

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Avon and Somerset Police and Crime Panel (25 018 064)

    Statement Closed after initial enquiries Other 13-Apr-2026

    Summary: We will not investigate this complaint about the way the Police and Crime Panel dealt with Mr X’s complaint. It is unlikely we would find fault affected the decision to take no further action on his complaint about the Police and Crime Commissioner.

  • London Borough of Hackney (25 018 077)

    Statement Closed after initial enquiries Council tax 13-Apr-2026

    Summary: We will not investigate Miss X’s complaint about council tax billing. The complaint is late and there are no good reasons to exercise discretion to consider it now.

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