Decision search
Your search has 57130 results
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London Borough of Newham (25 029 277)
Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about a Council tax reduction because there is a right of appeal to a valuation tribunal.
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London Borough of Haringey (25 029 674)
Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a valuation tribunal.
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London Borough of Tower Hamlets (25 029 755)
Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal.
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Statement Closed after initial enquiries Council tax 14-Apr-2026
Summary: We will not investigate this complaint about a Council tax reduction and exemption because there is a right of appeal to a valuation tribunal.
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West Sussex County Council (25 031 582)
Statement Closed after initial enquiries Trees 14-Apr-2026
Summary: We will not investigate Mrs B’s complaint that her property is being damaged by a Council-owned tree. This is because it is reasonable for Mrs B to pursue this matter at court if needed.
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London Borough of Tower Hamlets (25 031 709)
Statement Closed after initial enquiries Parking and other penalties 14-Apr-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice. It is reasonable to expect Mr X to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.
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London Borough of Haringey (25 031 757)
Statement Closed after initial enquiries Parking and other penalties 14-Apr-2026
Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice. This is because he used his right to challenge the Council’s escalation of the case with the Traffic Enforcement Centre.
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Cheshire East Council (25 031 984)
Statement Closed after initial enquiries Highway repair and maintenance 14-Apr-2026
Summary: We will not investigate Miss B’s complaint that her vehicle was damaged by a large road defect. This is because it is reasonable for Miss B to take the Council to court.
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Woking Borough Council (25 005 154)
Statement Upheld Allocations 13-Apr-2026
Summary: The Council was not at fault for the way it responded to Mr X’s homelessness. It was at fault in failing to offer to translate key homelessness letters, but this did not cause Mr X a significant injustice. The Council has agreed, through training or guidance, to ensure staff consider whether document translation is required.
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London Borough of Hammersmith & Fulham (25 005 215)
Statement Upheld Homelessness 13-Apr-2026
Summary: Mr Q complains the Council did not properly handle his homeless application. It did not make a proper decision and then said he did not have a local connection. We uphold the complaint. The Council made a decision to not accept a new application from Mr Q based on a flawed analysis of whether he had had a change of circumstances. This will have caused him some distress and uncertainty. The Council has agreed to our recommendation of a symbolic payment as a remedy.