Decision search
Your search has 51109 results
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Stockport Metropolitan Borough Council (24 007 605)
Statement Closed after initial enquiries Highway repair and maintenance 23-Sep-2024
Summary: We will not investigate this complaint about highways drainage maintenance because the courts are better placed to consider the complaint.
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London Borough of Barnet (24 009 023)
Statement Closed after initial enquiries Licensing 23-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision to serve an Improvement Notice on Ms X’s tenanted property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is a right of appeal to the First-Tier Tribunal Property Chamber against the Council’s decision. It is reasonable to expect Ms X to take up her appeal rights.
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Warwickshire County Council (24 000 745)
Statement Upheld School admissions 23-Sep-2024
Summary: Mr X complained about the Council’s refusal of his application for delayed entry to reception for his summer born child, Y. The Council was at fault as it failed to consider whether it was in Y’s best interests to start reception or year one in September 2025. The Council has agreed to apologise, re-take its decision, review other recent decisions, and review its policy.
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Salford City Council (24 006 065)
Statement Closed after initial enquiries Other 22-Sep-2024
Summary: We will not investigate this complaint about the Council charging a private landlord for removing an accumulation of waste from his rented property. There is insufficient evidence of fault which would warrant an investigation.
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Essex County Council (24 006 301)
Statement Upheld Special educational needs 22-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Cardinal Heenan Catholic High School, Liverpool (24 006 325)
Statement Closed after initial enquiries School admissions 22-Sep-2024
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Hampshire County Council (24 005 748)
Statement Closed after initial enquiries Child protection 22-Sep-2024
Summary: We will not investigate this complaint about the conduct of a child protection conference by the Council as there would be no worthwhile outcome from doing so. The decision the Council reached was one within the range available to it, regardless of not having interviewing Mr X before completing an assessment. And an erroneous comment by a police representative was corrected on the record of the child protection conference. The Information Commissioner’s Office is better placed than us to deal with a complaint about any remaining disputed data or non-disclosure of data.
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Essex County Council (24 006 207)
Statement Upheld Special educational needs 22-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Derbyshire County Council (24 006 259)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2024
Summary: We will not investigate this complaint about highway maintenance because we are satisfied with the actions taken by the Council and further investigation would not lead to a different outcome.
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Ashfield District Council (24 006 370)
Statement Closed after initial enquiries Planning applications 22-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s and its planning committee’s decision to grant permission for a residential development near his property. There is not enough evidence of fault in the planning process to warrant an investigation and we cannot achieve the outcomes Mr X wants.