Decision search
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Blackburn with Darwen Council (24 022 891)
Statement Closed after initial enquiries Child protection 01-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding referral. This is because the complaint is made late, and I see no good reason to exercise discretion and consider it now. Also, the courts are better placed to consider Mr X’s claim for damages.
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Reading Borough Council (24 022 917)
Statement Closed after initial enquiries Antisocial behaviour 01-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his Subject Access Request. The Information Commissioner’s Office is the appropriate body to consider his complaint.
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Essex County Council (24 022 919)
Statement Upheld Special educational needs 01-Jun-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Hammersmith & Fulham (24 023 084)
Statement Closed after initial enquiries Looked after children 01-Jun-2025
Summary: We will not investigate Miss X’s historic complaint about the Council’s decision to allow her mother to have contact with her when she was a child in its care. This is because we could not carry out a full, fair and effective investigation of the matter now due to the very significant passage of time since the events complained about.
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London Borough of Havering (24 023 198)
Statement Closed after initial enquiries Parking and other penalties 01-Jun-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because the Council has now cancelled the penalty charge notice and this provides a suitable remedy for Miss X. It is therefore unlikely investigation would achieve anything more for Miss X.
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London Borough of Barking & Dagenham (24 023 208)
Statement Closed after initial enquiries Homelessness 01-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision Miss X is not eligible for housing assistance. It is reasonable for Miss X to use her statutory right of appeal to county court.
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Staffordshire County Council (25 000 207)
Statement Closed after initial enquiries Child protection 01-Jun-2025
Summary: We cannot investigate Miss X’s complaint about the production and content of a report used in Court proceedings. We will not investigate her child protection decisions’ complaint as it is reasonable to expect Miss X to complain to the Council.
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London Borough of Brent (25 000 306)
Statement Closed after initial enquiries Parking and other penalties 01-Jun-2025
Summary: We cannot investigate most of Mrs X’s complaint about the Council’s decision to issue her with a Penalty Charge Notice because she appealed to a court. We will not investigate the remainder because there is insufficient evidence of fault.
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East Hertfordshire District Council (25 000 689)
Statement Closed after initial enquiries Enforcement 01-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control or its decision to register the complainant’s property as an Asset of Community Value. This is because the complainant had the right to appeal.
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London Borough of Croydon (25 000 740)
Statement Closed after initial enquiries Special educational needs 01-Jun-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to provide a school place for her child who has an Education Health Care (EHC) Plan. Part of the complaint is late, and it was reasonable for Ms X to appeal to the SEND Tribunal if she disagreed with the content or provision in the EHC Plan.