Decision search
Your search has 51240 results
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Swindon Borough Council (24 006 998)
Statement Closed after initial enquiries Child protection 26-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s response to incidents when her children were in foster care. Doing so would be unlikely to add to the Council’s own investigation, or to lead to a different or worthwhile outcome.
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Hampshire County Council (24 007 217)
Statement Closed after initial enquiries Highway repair and maintenance 26-Sep-2024
Summary: We will not investigate this complaint about damage to the complainant’s lawn caused by a fallen tree. This is because it is reasonable for the complainant to pursue their claim for compensation with the courts. There is no evidence of fault with how the Council dealt with repairs to a footpath and there is also no worthwhile outcome achievable by investigating a complaint about this matter.
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Manchester City Council (24 007 349)
Statement Closed after initial enquiries Refuse and recycling 26-Sep-2024
Summary: We will not investigate Mr X’s complaint about a refuse operative being verbally abusive to him and his wife. We could not add to the Council’s investigation or achieve anything more.
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Leeds City Council (24 007 393)
Statement Closed after initial enquiries Charging 26-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council introducing a new invoicing process for Adult Social Care services. This is because there is not enough evidence of fault to warrant further investigation and we could not achieve the outcome she would like.
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London Borough of Lewisham (24 007 440)
Statement Closed after initial enquiries Council tax 26-Sep-2024
Summary: We will not investigate this complaint about council tax because decide any injustice is not significant enough to justify our involvement.
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Surrey County Council (24 007 583)
Statement Closed after initial enquiries Special educational needs 26-Sep-2024
Summary: We will not investigate this complaint about delays in the Education, Health and Care Plan process. This is because it is unlikely an investigation would lead to a different outcome. Mr X has now appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the content of the Education, Health and Care Plan and any ongoing provision outside our jurisdiction.
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Peterborough City Council (24 006 770)
Statement Closed after initial enquiries Special educational needs 26-Sep-2024
Summary: We will not investigate this complaint about the advice the Council secured during an Education, Health, and Care needs assessment. Miss X can appeal the Council’s decision here, and it would be reasonable to expect her to use this appeal right.
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Wiltshire Council (24 006 996)
Statement Closed after initial enquiries Other 26-Sep-2024
Summary: We will not investigate Mr X’s complaint about how the Police and Crime Panel considered his complaint about the Police and Crime Commissioner’s conduct. There is not enough evidence of fault.
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Durham County Council (24 010 777)
Statement Closed after initial enquiries Other 26-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the response to her complaint from the Durham Police and Crime Panel. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient personal injustice caused to her and this is not a complaint that we would investigate in the public interest.
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London Borough of Hackney (24 004 207)
Statement Closed after initial enquiries Other 25-Sep-2024
Summary: Ms A complains about the care provided to her sister at Bridgeside Lodge Care Home (the Care Home). We will not investigate this complaint because the Care Home is willing to reinvestigate. There is nothing more we can achieve by looking at the complaint before the Care Home completes its investigation.