Decision search
Your search has 50691 results
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Lancashire County Council (24 009 247)
Statement Closed after initial enquiries Assessment and care plan 13-Nov-2024
Summary: We will not investigate this complaint about changes to an adult social care and support plan. The Council has completed an assessment and fully explained its decision. It is unlikely we would find fault or reach a different outcome, even though the change is upsetting for the complainant.
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Leicestershire County Council (24 009 261)
Statement Upheld Charging 13-Nov-2024
Summary: We will not investigate this complaint about the Council incorrectly recording that Mr X’s care had been funded by NHS continuing healthcare. It apologised to Mrs X for its error and reissued invoices for the correct amount. We could not achieve anything further.
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Milton Keynes Council (24 009 299)
Statement Closed after initial enquiries Homelessness 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s lack of support with his housing situation because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Fareham Borough Council (24 009 456)
Statement Closed after initial enquiries Council house sales and leaseholders 13-Nov-2024
Summary: We will not investigate this complaint about the way the Council conducted a property sale. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions. And we cannot decide whether the Council has discriminated against the complainant.
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Cambridgeshire County Council (24 009 458)
Statement Closed after initial enquiries Child protection 13-Nov-2024
Summary: We will not investigate Mrs X’s complaint about how the Council handled her service complaint. There is no evidence of significant injustice to Mrs X to warrant investigation. Additionally, the Information Commissioner’s Office is better placed to consider complaints about data protection matters.
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City of Bradford Metropolitan District Council (24 009 535)
Statement Closed after initial enquiries Enforcement 13-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with a building control matter and a breach of planning control. This is because we are unlikely to find fault.
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Manchester City Council (24 009 924)
Statement Closed after initial enquiries Land 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about damage to his property caused by Council-owned trees and shrubbery. This is because it is reasonable for Mr X to submit a claim to the Council’s insurers, and if needed take the matter to court.
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Wakefield City Council (24 009 948)
Statement Closed after initial enquiries Licensing 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about the behaviour of a taxi driver, nor how the Council investigated his report of the incident and its licensing sanction decision. There is not enough evidence of fault in the Council’s investigation and decision to warrant us investigating. There is insufficient significant personal injustice to Mr X stemming from the Council’s actions or its licensing decision to justify an investigation.
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Waverley Borough Council (24 009 976)
Statement Closed after initial enquiries Other 13-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council not exempting him from a Community Infrastructure Levy (CIL) on a residential extension to his property, how it dealt with his case, and it not telling him about his rights of appeal. Since Mr X brought this complaint, the Council has reviewed the case and granted the CIL exemption. There is insufficient remaining injustice to him to warrant investigating. The Council advising Mr X that he had no right of appeal against its CIL decision was not fault because there is no such right in residential extension cases.
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Isle of Wight Council (24 010 160)
Statement Closed after initial enquiries Enforcement 13-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of an alleged breach of planning control. There is not enough evidence of fault in the way the Council has handled the matter.