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  • Hampshire County Council (24 015 394)

    Statement Closed after initial enquiries Child protection 31-Jan-2025

    Summary: We will not investigate this complaint about the Council’s handling of matters involving Mrs X’s child. The law prevents us from investigating anything that has been the subject of court proceedings.

  • North Somerset Council (24 015 418)

    Statement Closed after initial enquiries Other 31-Jan-2025

    Summary: We will not investigate this complaint about a food hygiene inspection because there is not enough evidence of fault by the Council to warrant it.

  • Durham County Council (24 017 671)

    Statement Closed after initial enquiries Highway repair and maintenance 31-Jan-2025

    Summary: We will not investigate Mr B’s complaint about the Council not maintaining the road where he lives. This is because there is not enough evidence of fault to justify an investigation.

  • Brighton & Hove City Council (24 016 725)

    Statement Closed after initial enquiries Parking and other penalties 31-Jan-2025

    Summary: We will not investigate this complaint about a parking ticket. The complainant’s requested outcome has been achieved so there is nothing further we could achieve by investigating the matter.

  • Bristol City Council (24 016 846)

    Statement Closed after initial enquiries Parking and other penalties 31-Jan-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s enforcement of several penalty charge notices for contraventions of its clean air zone. This is because the Council has agreed to cancel the penalty charge notices and refund Ms X’s payments and this provides a suitable remedy for Ms X.

  • London Borough of Sutton (24 016 870)

    Statement Closed after initial enquiries Child protection 31-Jan-2025

    Summary: We will not investigate this complaint about the Council’s involvement in Miss X’s family’s children’s services case. The letter Miss X complains about is not separable to the court proceedings that followed, and we cannot investigate the matter.

  • Birmingham City Council (24 016 894)

    Statement Closed after initial enquiries Other 31-Jan-2025

    Summary: We cannot investigate Mr X’s complaint about a report the Council has submitted to the court in ongoing proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are being, or have been, considered in court. We have no discretion to do so.

  • London Borough of Barking & Dagenham (24 016 332)

    Statement Closed after initial enquiries Parking and other penalties 31-Jan-2025

    Summary: We will not investigate this complaint about the Council’s administration of a parking permit renewal and the issuing of a penalty charge notice as these matters are now resolved and there is insufficient remaining injustice caused to the complainant to justify our further action.

  • Kingston Upon Hull City Council (24 016 346)

    Statement Closed after initial enquiries Child protection 31-Jan-2025

    Summary: We will not investigate Mr X’s late complaint about children services matters relating to his child. The law prevents us from investigating anything that has been the subject of court proceedings. We also have no power to investigate complaints about the Children and Family Court Advisory and Support Service (CAFCASS).

  • Buckinghamshire Council (24 016 587)

    Statement Closed after initial enquiries Planning applications 31-Jan-2025

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning applications. This is because the complainant has appealed, or could have appealed, to the Planning Inspector.

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