Decision search
Your search has 53601 results
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Devon County Council (25 003 163)
Statement Closed after initial enquiries Child protection 20-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern raised about a child. This is because there is insufficient evidence of fault, and we cannot investigate what happened in court.
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Watford Borough Council (25 003 476)
Statement Closed after initial enquiries Enforcement 20-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case and the subsequent complaints process. This is because there is insufficient evidence of fault in the way the Council made its decision on the enforcement case, and the delay in reaching that decision does not, on balance, cause a significant enough injustice.
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Surrey County Council (25 004 071)
Statement Closed after initial enquiries School transport 20-Aug-2025
Summary: We will not investigate this complaint about the Council’s refusal to provide bespoke post-16 transport to school for the complainant’s child. There is not enough evidence of fault to justify investigating.
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Lewes District Council (25 004 152)
Statement Upheld Council tax 20-Aug-2025
Summary: We will not investigate this complaint about problems the complainant had getting information about her council tax from the Council. This is because the Council has agreed to make a symbolic payment of £50.
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City of Wolverhampton Council (25 004 164)
Statement Closed after initial enquiries Councillor conduct and standards 20-Aug-2025
Summary: We will not investigate this complaint about the delay in responding to a complaint that a councillor breached the code of conduct. The Council has now concluded the complaints process and we consider that further investigation will not lead to a different outcome.
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Westminster City Council (25 004 281)
Statement Closed after initial enquiries Council tax 20-Aug-2025
Summary: We will not investigate this complaint about a council tax matter. This is because there is another body better placed to consider it, and it is late.
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Knowsley Metropolitan Borough Council (25 004 509)
Statement Closed after initial enquiries Other 20-Aug-2025
Summary: We will not investigate this complaint about the actions of Council officers at a planning committee meeting. This is because we cannot achieve the outcome the complainant is seeking, and it is reasonable to expect him to ask the courts to decide whether the Council should pay him for damage to his home.
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London Borough of Haringey (25 004 535)
Statement Closed after initial enquiries Homelessness 20-Aug-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end its housing prevention duty as it considers her accommodation as suitable. This is because it is reasonable for Miss X to ultimately challenge the Council’s decision at court.
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Test Valley Borough Council (25 004 544)
Statement Closed after initial enquiries Planning applications 20-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. It is also unlikely an investigation by the Ombudsman would add to the Council’s response.
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Leeds City Council (25 004 868)
Statement Closed after initial enquiries Enforcement 20-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council permitting the unauthorised removal of about 200 trees from land next to her property. The complaint is late and there are no good reasons for us to investigate it now. Even if Mrs X’s complaint had not been late, we would not have investigated because there is not enough evidence of Council fault to have warranted investigation and we could not have achieved the outcome she seeks.