Decision search
Your search has 52967 results
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Surrey County Council (25 001 333)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s response to residents placing logs on Council land, and how it dealt with her communications and complaint. There is insufficient significant personal injustice to Ms X caused by the matters complained of to warrant us investigating. We do not investigate councils’ communications and complaint-handling where we are not investigating the core issue giving rise to the complaint.
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City of Wolverhampton Council (25 001 365)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate this complaint about the complainant’s first Right to Buy application being cancelled and other issues. There is insufficient evidence of administrative fault by the Council causing an injustice and it is reasonable to expect the complainant to have used the alternative court remedy available to her.
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London Borough of Croydon (25 001 446)
Statement Closed after initial enquiries Council tax 08-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to start recovery action for unpaid council tax. This is because there is not enough evidence of fault by the Council to justify an investigation. The law prevents us investigating the Council’s court action.
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London Borough of Richmond upon Thames (25 001 546)
Statement Closed after initial enquiries Trees 08-Jul-2025
Summary: We will not investigate this complaint about the process the Council followed before imposing a Tree Preservation Order on the highway outside the complainant’s home. We consider that further investigation will not lead to a different outcome.
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Wirral Metropolitan Borough Council (25 001 555)
Statement Closed after initial enquiries Parking and other penalties 08-Jul-2025
Summary: We will not investigate this complaint about parking because there is insufficient evidence of fault by the Council.
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Wirral Metropolitan Borough Council (25 001 696)
Statement Closed after initial enquiries Allocations 08-Jul-2025
Summary: We will not investigate this complaint that the Council has not moved the complainant, so he is nearer his family. This is because there is insufficient evidence of fault by the Council.
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Ashford Borough Council (25 002 164)
Statement Closed after initial enquiries Refuse and recycling 08-Jul-2025
Summary: We will not investigate this complaint about bin collections because there is insufficient evidence of fault by the Council.
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Sunderland City Council (25 002 332)
Statement Closed after initial enquiries Parking and other penalties 08-Jul-2025
Summary: We will not investigate this complaint about a dropped kerb because any injustice is not significant enough to justify investigation.
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London Borough of Brent (25 002 340)
Statement Closed after initial enquiries Homelessness 08-Jul-2025
Summary: We will not investigate Miss B’s complaint that her temporary accommodation is unsuitable. This is because it is reasonable for Miss B to challenge the Council’s decision at court.
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Bristol City Council (25 003 037)
Statement Closed after initial enquiries Refuse and recycling 08-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to collect his household waste in December 2024. This is because the Council already apologised and an investigation by the Ombudsman is unlikely to achieve any additional outcome.