Decision search
Your search has 51938 results
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New Forest National Park Authority (24 016 734)
Statement Closed after initial enquiries Planning applications 20-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Authority’s decision to grant planning permission. It is unlikely we would find fault which could have significantly affected its decision.
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London Borough of Hillingdon (24 017 357)
Statement Closed after initial enquiries Allocations 20-Feb-2025
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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Norfolk County Council (24 018 410)
Statement Closed after initial enquiries Elections and electoral register 20-Feb-2025
Summary: We cannot investigate this complaint about a delay in elections as the complainant is not caused any significant injustice from his complaint as this matter impacts all or most of the people in the Council’s area.
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Luton Borough Council (24 018 494)
Statement Closed after initial enquiries Homelessness 20-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to place him in a priority need on his homelessness application. It is reasonable to expect Mr X to appeal the Council’s decision to the county court.
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City of Wolverhampton Council (24 019 150)
Statement Closed after initial enquiries Licensing 20-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a taxi driver licence. This is because he can appeal to the magistrates’ court.
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Royal Borough of Kensington & Chelsea (24 019 639)
Statement Closed after initial enquiries Other 20-Feb-2025
Summary: We will not investigate this complaint about the actions of a former employee of a Council-commissioned service. Complaints about their actions while employed by the Service are late and there is not a good reason for Mr X’s delay in bringing them to us. Events after the person left employment by the Service are not an administrative function of the Council, and we have no power to investigate them. In any event, we could not say any fault by the Service caused the injustice Mr X alleges.
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Westminster City Council (24 019 640)
Statement Closed after initial enquiries Other 20-Feb-2025
Summary: We will not investigate this complaint about the actions of a former employee of a Council-commissioned service. Complaints about their actions while employed by the Service are late and there is not a good reason for Mr X’s delay in bringing them to us. Events after the person left employment by the Service are not an administrative function of the Council, and we have no power to investigate them. In any event, we could not say any fault by the Service caused the injustice Mr X alleges.
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London Borough of Haringey (24 005 438)
Statement Upheld Allocations 20-Feb-2025
Summary: Mr X complained the Council did not complete a review of its decision on his housing allocations banding, which he requested in August 2023. The Council was at fault. It will complete the review and tell Mr X of the outcome, and pay him £300 to recognise the frustration and uncertainty he has been caused by the 15-month delay.
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Statement Upheld Other 20-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the support the Council provided to her children. The Council has upheld her complaint and provided a suitable remedy. Further investigation would not lead to a different outcome.
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Suffolk County Council (24 006 127)
Statement Upheld Special educational needs 20-Feb-2025
Summary: There was fault by the Council. The Council delayed issuing a final Education, Health and Care Plan after two annual reviews. An apology and symbolic payment remedies the injustice to the family, who had no right of appeal during the period of delay and will never know if changes to the provision in the plan might have been made.