London Borough of Redbridge (25 011 417)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 27 Sep 2025

The Ombudsman's final decision:

Summary: We will not investigate this complaint that the Council has failed to supply information Mr X has requested from it about its enforcement of a penalty charge notice as this is best dealt with by the Information Commissioner’s Office.

The complaint

  1. Mr X complains the Council has not supplied information he requested from it about its enforcement of a penalty charge notice. Mr X says the Council has told him it is not dealing with this as a request under the Freedom of Information Act.

Back to top

The Ombudsman’s role and powers

  1. We normally expect someone to refer the matter to the Information Commissioner if they have a complaint about data protection. However, we may decide to investigate if we think there are good reasons. (Local Government Act 1974, section 24A(6), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. The Information Commissioner’s Office (ICO) is the UK’s independent regulator in respect of access to information and is best placed to assess whether the Council has properly dealt with Mr X’s request for information and whether he is entitled to see the information he has requested. As such, we will not investigate.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because it is best dealt with by the ICO.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings