Ribble Valley Borough Council (25 011 144)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 28 Sep 2025

The Ombudsman's final decision:

Summary: We will not investigate this complaint about Council tax enforcement because the complainant has commenced legal action against the Council.

The complaint

  1. Mr X complains that the Council commenced Council tax enforcement action with false legal documents.

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The Ombudsman’s role and powers

  1. We cannot investigate a complaint if someone has started court action about the matter. (Local Government Act 1974, section 26(6)(c), as amended)

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How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. Mr X says that the Council commenced enforcement action against him for unpaid Council tax using fake legal documents. He has commenced legal action against the Council.
  2. The Council says that a record of the Liability Order can be obtained from the court.
  3. Mr X has also commenced legal action against a charging order obtained by the Council from the court.
  4. The Ombudsman would not investigate any complaint where legal action has been taken by the complainant against the Council.

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Final decision

  1. We will not investigate Mr X’s complaint because he has taken legal action against the Council.

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Investigator's decision on behalf of the Ombudsman

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