Recent reports in this category are shown below:
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London Borough of Hackney (17 001 811)
Report Upheld Special educational needs 18-Apr-2019
Summary: Mr X complains that the Council has delayed in issuing an Education, Health and Care Plan (EHC Plan) for his son. As a result, the complainant has had to pay for the educational support his son required.
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London Borough of Hackney (17 009 505)
Report Upheld Special educational needs 17-Apr-2019
Summary: Mrs B complains about multiple failings by the Council in connection with the provision of an Education, Health and Care (EHC) plan for her child.
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Birmingham City Council (17 017 296)
Report Upheld School transport 03-Apr-2019
Summary: A mother complains about the way the Council assessed her son's eligibility for post-19 transport funding assistance. The Council did not properly consider his application and significant delay meant that she had to transport her son to college every day, unsupported.
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Report Upheld School transport 13-Mar-2019
Summary: Mrs B complained to us in 2016 about the Council's decision to refuse her younger daughter, C, home to school transport to the secondary school that she attends (reference: 16 008 920 ). We found that the Council's policy did not comply with the Home to school travel and transport guidance, and it should have offered C home to school transport. The Council agreed to provide home to school transport for C to her present school from the date of our decision; reimburse Mrs B for the actual home to school transport costs she incurred for C from September 2016 (up to a maximum of £700); and maintain its current Home to School Transport Policy for the present but review it within three months in light of our guidance. Mrs B complains that the Council has failed to carry out the agreed actions.
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Surrey County Council (18 005 886)
Report Upheld Special educational needs 08-Feb-2019
Summary: Mr X complains the Council took 18 months between July 2015 and January 2017 to issue a final Education Health and Care (EHC) Plan for his disabled son, Y. This delayed his right of appeal against the EHC Plan and prevented Y from receiving the correct provision for 15 months longer than necessary. The Council also knew about missing occupational therapy (OT) provision for Y six months earlier than it claimed, forcing Mr X to chase the matter for longer than necessary. Finally, the Council sought to restrict Mr X's communications when it had no good reason to do so. This caused him avoidable frustration, more so as the Council had previously failed to communicate with him properly in a complaint (reference 15 003 601) where we found it had denied Y free home-to-school transport for six months in 2015.
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Report Upheld Special educational needs 23-Jan-2019
Summary: Miss X complains the Council has failed to provide her son with a suitable full time education since he was excluded from Primary School in October 2015. She says there were delays in the Council assessing her son's educational needs and it sent him to a school some distance away and failed to provide help with transport costs.
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Suffolk County Council (17 009 618)
Report Upheld Special educational needs 18-Jan-2019
Summary: Ms M complained the Council delayed in providing her daughter with suitable full-time education and it was unaware of what provision was available in its area and surrounding areas.
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Norfolk County Council (18 003 453)
Report Upheld Special educational needs 31-Oct-2018
Summary: Mrs X complains about the Council's failure to provide her son with suitable education provision and delay in issuing his Education, Health and Care (EHC) Plan.
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Norfolk County Council (17 007 085)
Report Upheld Special educational needs 31-Oct-2018
Summary: Miss X complains about the Council's delay in issuing her son's Education, Health and Care (EHC) Plan and its failure to provide him with suitable education provision.
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West Sussex County Council (17 008 448)
Report Upheld Alternative provision 23-Oct-2018
Summary: Mrs X complains that the Council failed to provide appropriate support and education for her daughter when she refused to go to school because of high levels of anxiety, but instead took action against her for non-attendance.