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Special educational needs

Recent statements in this category are shown below:

  • London Borough of Richmond upon Thames (21 002 685)

    Statement Upheld Special educational needs 14-Dec-2021

    Summary: the Council has offered an appropriate remedy for the occupational therapy and specialist dyslexia support Ms M's son, B, missed. Ms M remains unhappy with the school named in B's Education, Health and Care (EHC) Plan following the most recent tribunal. The Ombudsman cannot consider matters decided by the tribunal.

  • North Yorkshire County Council (21 001 711)

    Statement Not upheld Special educational needs 14-Dec-2021

    Summary: Mr X complained the Council has not ensured his son, Z, received provisions in his Education, Health and Care Plan. He also said it has failed to provide Z with a suitable education since April 2021 and has not provided the family with any social care support. The Council was not at fault.

  • City of Bradford Metropolitan District Council (21 000 194)

    Statement Upheld Special educational needs 14-Dec-2021

    Summary: Mrs X complains about the Council's children social services. She says she asked the service for help and support for her children and the Council did not provide any. She also complains the Council refused to complete an EHC assessment for her youngest child. We find fault with the Council for failing to complete its child in need plans properly. We have made recommendations.

  • Birmingham City Council (20 012 611)

    Statement Upheld Special educational needs 13-Dec-2021

    Summary: Ms B complained about the Council's handling of her son's education, health, and care (EHC) plan annual review, and that it did not comply with the SEND tribunal's orders. She also complained the Council did not respond to her complaints. Ms B said the Council's failures negatively affected her son's mental health. We found fault with the Council causing injustice. The Council agreed to take action to remedy this injustice.

  • Suffolk County Council (20 000 747)

    Statement Upheld Special educational needs 08-Dec-2021

    Summary: Mrs Y complained the Council failed to provide her son with suitable education. The Ombudsman has found fault by the Council, causing injustice. The Council has agreed to remedy this by apologising, making payments to acknowledge the impact of the loss of education and time and trouble caused to Mrs Y, and a service improvement.

  • Central Bedfordshire Council (21 011 234)

    Statement Upheld Special educational needs 08-Dec-2021

    Summary: We will not investigate this complaint about delays by the Council in holding a review of an Education Health and Care Plan. Investigation by us would be unlikely to lead to a different outcome.

  • Lincolnshire County Council (21 001 744)

    Statement Upheld Special educational needs 07-Dec-2021

    Summary: Mr and Mrs X complained the Council delayed finalising amendments to Ms Y's Education, Health and Care plan and failed to tell them its intention to cease the plan. They say this meant it did not progress her transfer to a new school and Ms Y was out of education for a year. They also say the Council has not provided the provision in Ms Y's plan. The Council was at fault for failing to cease Ms Y's plan when it meant to and for delays in sending the amended plan. This caused Mr and Mrs X and Ms Y avoidable frustration and uncertainty. The Council has agreed to apologise, make symbolic payments, and send the Ombudsman an action plan detailing how it will reduce its annual review backlog.

  • Surrey County Council (19 012 447)

    Statement Upheld Special educational needs 06-Dec-2021

    Summary: Mrs C complains about the Council's delay in meeting her son's special educational needs, including a delay in carrying out an EHC assessment. She also complains the Council delayed providing suitable education when her son was not medically fit to attend school. The Ombudsman view is that large parts of Mrs C's complaint is outside our jurisdiction, partly because Mrs C has used her right of appeal. But the Ombudsman has found fault with some of the complaint we have considered - in particular a failure to provide Mrs C's son with alternative education.

  • Northamptonshire County Council (20 011 542)

    Statement Upheld Special educational needs 06-Dec-2021

    Summary: The Council was at fault because there was delay of 2 months in issuing an Education, Health and Care plan. The delay caused stress and uncertainty for Mrs X, but her son was already receiving provision through high needs funding in school. To remedy the injustice, the Council will apologise and make the payment set out in this statement.

  • Gloucestershire County Council (21 000 535)

    Statement Upheld Special educational needs 03-Dec-2021

    Summary: Mr X and Ms Y complained about failings in the EHC Plan Annual Review process and delay in determining their application for school transport. They also complained the Council failed to investigate their complaint in an independent or objective manner. The Council's failure to issue a decision within four weeks of the annual review, and its amendment of the plan without first obtaining evidence to support the proposed changes amounts to fault. As does the delay in processing Mr X and Ms Y's application for school transport. This fault has caused Mr X and Ms Y an injustice.