Special educational needs


Recent statements in this category are shown below:

  • Essex County Council (18 000 340)

    Statement Upheld Special educational needs 06-Aug-2018

    Summary: Mrs X complained that the Council delayed in transferring her son, Z, from a Statement of Educational Need to an Education, Health and Care Plan. The Council has already admitted it was at fault and has apologised. The Council also failed to ensure Z received all the therapy in his Statement. The Council has agreed to pay Mrs X £150 to acknowledge the unnecessary uncertainty these delays caused her. It has also agreed to ensure Z receives the therapy he missed.

  • Cornwall Council (17 010 627)

    Statement Upheld Special educational needs 03-Aug-2018

    Summary: The Council has agreed to complete stage 2 of the statutory complaints procedure, in respect of this complaint about support for two disabled children. For this reason, the Ombudsman has discontinued his investigation.

  • Cornwall Council (18 001 321)

    Statement Upheld Special educational needs 03-Aug-2018

    Summary: The Council was at fault for refusing to consider this complaint, about support for a disabled child, at stage 3 of the statutory procedure. This has caused injustice to the complainant.

  • London Borough of Havering (17 008 717)

    Statement Upheld Special educational needs 02-Aug-2018

    Summary: There was fault in the way the Council managed the transfer of C's statement of special educational needs to an education, health and care plan and in its response to the complaints by C's mother, Ms B. The Ombudsman recommends the Council apologises to Ms B and C pays the sum of £650 to reflect the distress suffered by the delay and Ms B's time and trouble in pursuing the complaint.

  • Nottinghamshire County Council (17 010 605)

    Statement Upheld Special educational needs 01-Aug-2018

    Summary: There was fault by the Council in failing to provide alternative education when a child was unable to attend school with health needs. There was also fault in the way the Council carried out a statutory assessment for an education, health and care plan. We have made recommendations for an apology, financial payment and a review of procedures. The complaint is upheld.

  • London Borough of Lambeth (16 018 111)

    Statement Upheld Special educational needs 24-Jul-2018

    Summary: The Council took 59 weeks to issue an Education, Health and Care Plan for Mr B's son instead of the 20 weeks set out in statutory guidance. There was a lack of joined up working between Council departments and it should now remedy this injustice to Mr B and his son.

  • Brighton & Hove City Council (16 017 591)

    Statement Upheld Special educational needs 20-Jul-2018

    Summary: There are some administrative faults by the Council in the way it managed the transfer of the complainant's child's Statement of Special Educational Needs to an Education, Health and Care Plan. This has caused injustice. The Council has accepted the Ombudsman's recommendations to remedy this and therefore we are closing the complaint.

  • London Borough of Bromley (17 005 261)

    Statement Upheld Special educational needs 17-Jul-2018

    Summary: Miss X complains of delay in issuing an Education Health and Care Plan for her child, Y and of a failure to make the provision listed in the Plan. There was delay of about 14 weeks by the Council and it failed to make some of the provision. It will apologise and pay Miss X £1000 for her child's benefit.

  • Surrey County Council (17 013 465)

    Statement Upheld Special educational needs 16-Jul-2018

    Summary: Mrs B complains about the way the Council dealt with her daughter's Education, Health and Care Plan at transition to post-18 education. She also complains about how the Council dealt with her complaint about the matter. The Ombudsman finds there was fault by the Council in these matters, and a recommendation is made for remedy.

  • Trafford Council (17 015 736)

    Statement Upheld Special educational needs 16-Jul-2018

    Summary: Mrs X complained the Council failed to ensure her son Z received the Occupational Therapy required by his Statement and Education, Health and Care Plan. The Council failed to ensure this provision was put in place. The Council has agreed financial remedies for Mrs X and Z, and is investigating whether others were affected by its fault. The Council has agreed to our recommendation of an additional financial remedy and will provide us with evidence of the outcome of its investigation into whether others have been affected.

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