Special educational needs


Recent statements in this category are shown below:

  • Kent County Council (18 005 641)

    Statement Upheld Special educational needs 18-Dec-2018

    Summary: Ms X complains the Council delayed transferring her son's Statement of Special Educational Needs to an Education and Health Care plan, delayed in allocating a school place and failed to arrange alternative educational provision for periods when he was out of school. The Council was at fault for not ensuring her son was educated between May 2017 and January 2018. It should pay Ms X £1,500 to remedy the injustice caused.

  • Essex County Council (18 004 236)

    Statement Upheld Special educational needs 14-Dec-2018

    Summary: Ms M complains her daughter, D, did not receive the support in her EHC Plan in her final year of school, and did not have an EHC Plan for her first year at college. I find no fault with the support D received at school, but delay by the Council meant D did not have a final EHC Plan in time for her transfer to college. I have recommended a remedy.

  • London Borough of Hammersmith & Fulham (18 008 788)

    Statement Not upheld Special educational needs 13-Dec-2018

    Summary: Miss X complains the Council failed to provide SEN support for her daughter and then failed to provide the remedy offered. She also complains of problems experienced since. The Ombudsman has discontinued the investigation. This is because the Council has remedied the initial complaint and because it has not yet had the opportunity to investigate recent issues.

  • Milton Keynes Council (18 002 167)

    Statement Not upheld Special educational needs 13-Dec-2018

    Summary: Mrs X complained about the Council's failure to respond to concerns about the special educational provision her grandchild received at a previous primary school. The Ombudsman has stopped investigating the complaint because what they complain about happened too long ago and she can pursue her requests for information through the Information Commissioner's Office.

  • London Borough of Lambeth (18 004 002)

    Statement Upheld Special educational needs 12-Dec-2018

    Summary: Mrs X complained the Council failed to issue her son's Education, Health and Care Plan within statutory timescales and delayed in consulting with her preferred school. The Council is at fault. This has caused avoidable time, trouble and distress for Mrs X. The Council has agreed to pay Mrs X £150 to remedy the injustice caused and review its procedures.

  • London Borough of Merton (17 019 042)

    Statement Upheld Special educational needs 12-Dec-2018

    Summary: Ms J complains the Council failed to meet her adult son's education and care needs. The Ombudsman has found no fault. The Council should apologise for not responding to one of Ms J's complaints.

  • Oxfordshire County Council (17 018 560)

    Statement Upheld Special educational needs 11-Dec-2018

    Summary: The Council was at fault for delays in transferring Mr and Mrs X's son's statement of special educational needs to an education, health and care plan. There was no injustice to Mr and Mrs X's son, but Mr and Mrs X suffered distress in the form of uncertainty. The Council has already apologised for the delay, but should also make a payment of £150 to recognise Mr and Mrs X's distress. Mr and Mrs X also complain about how the Council handled their complaint, but the Ombudsman has found no fault with the Council on this point.

  • Wiltshire Council (18 005 024)

    Statement Not upheld Special educational needs 11-Dec-2018

    Summary: Mrs X complained that the Council failed to ensure her son received the support set out in his Education Health and Care Plan and a full-time education. The Ombudsman has found that the Council was not at fault.

  • Lincolnshire County Council (18 005 392)

    Statement Upheld Special educational needs 11-Dec-2018

    Summary: Mrs X complained about the way the Council dealt with the transfer of her son's Special Educational Needs statement to an Education Health and Care plan. There was delay in the transfer process. We found there was additional injustice that required additional remedy.

  • Sheffield City Council (18 007 073)

    Statement Upheld Special educational needs 11-Dec-2018

    Summary: Mrs G complains the Council failed to put in place the services specified in her daughter's Education, Health and Care Plan. It also delayed sending a revised Plan following Annual Review. There is evidence of fault and the Council has been asked to make a financial settlement and change its procedures.

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