Special educational needs


Recent statements in this category are shown below:

  • Birmingham City Council (19 008 715)

    Statement Upheld Special educational needs 11-Jun-2020

    Summary: Ms X complained the Council delayed in issuing her daughter's Education, Health and Care Plan and that it failed to complete a child in need assessment. The Council was at fault for delays and failure to complete an assessment. It has agreed to apologise, complete an assessment, and pay Ms X £450 to recognise her frustration, uncertainty and time and trouble. The delay did not cause Ms X's daughter an injustice.

  • Lincolnshire County Council (19 001 478)

    Statement Upheld Special educational needs 11-Jun-2020

    Summary: Mrs B complained that the Council failed to ensure her daughter C received the provision outlined in her EHC Plan. This significantly affected C's mental health and she was unable to attend school for a term. We find fault by the Council and it has agreed to pay £1000 for the educational benefit of C.

  • Nottinghamshire County Council (19 011 813)

    Statement Upheld Special educational needs 11-Jun-2020

    Summary: Mr and Mrs X complain the Council delayed making changes to their daughter's Education and Health Care Plan. The failure led to a lack of provision by the school and resulted in a worsening of their daughter's health and absence from school. The Council were at fault. We recommended the Council make a payment to Mr and Mrs X and their daughter. The Council should take remedial action and also review whether other children were similarly affected.

  • Kirklees Metropolitan Borough Council (18 016 766)

    Statement Upheld Special educational needs 03-Jun-2020

    Summary: There were delays by the Council in the implementation of alternative educational provision for a child out of school; and the provision, once implemented, was inadequate. There were also delays in the implementation of the child's specialist provision, and confusion and delays in the Council's complaint handling. The Council had already offered a partial remedy for these faults, but has agreed with the Ombudsman's recommendation to increase its offer.

  • Kent County Council (19 005 803)

    Statement Upheld Special educational needs 27-May-2020

    Summary: The complainant alleges that the Council has failed to provide alternative education to his child whose school attendance was poor. The Council has been at fault because it failed to consider the range of options open to it to ensure the child's attendance. It would be speculative to say what might have happened if the Council had not acted with fault. But there was a lost opportunity to ensure the child's attendance at school. The Council has accepted the remedy for the resulting injustice.

  • Gloucestershire County Council (19 004 305)

    Statement Upheld Special educational needs 26-May-2020

    Summary: Ms X complained that the Council failed to provide suitable education for her son who has an Education Health and Care (EHC) Plan after she withdrew him from school because of bullying. The Council failed to deal properly with reviews of his EHC Plan and failed to take sufficient action to ensure he received education. This resulted in a loss of opportunity for Ms X to appeal about the placement and lack of education for her son. The Council has agreed a remedy including an apology and a payment for loss of opportunity to appeal and loss of education.

  • Kent County Council (19 004 037)

    Statement Upheld Special educational needs 26-May-2020

    Summary: Mrs Y complains the Council failed to offer appropriate education to her son, Z, when he was out of school, and also failed to provide suitable transport when he was in school. There is evidence of fault and the Council has agreed to apologise and make a payment for missed provision and distress.

  • Birmingham City Council (18 016 728)

    Statement Upheld Special educational needs 26-May-2020

    Summary: Ms B complains the Council has not delivered the provision in her son's Education, Health and Care plan. This includes the Council failing to arrange a suitable placement and provide speech and language therapy. Ms B also complains the Council has not updated her son's Education, Health and Care plan and has refused him a service from adult social care. The Ombudsman has found fault with the Council causing injustice. The Council will take action to remedy this injustice.

  • London Borough of Wandsworth (19 011 912)

    Statement Upheld Special educational needs 26-May-2020

    Summary: There was unacceptable delay of over fifteen months in the Council issuing an education, health and care plan. This resulted in financial loss to the parent and loss of specialist support to the young person at a crucial stage of education. Recommendations for an apology, financial payment and service improvements are made

  • Kent County Council (19 005 926)

    Statement Upheld Special educational needs 26-May-2020

    Summary: Ms X complained the Council delayed in finalising her son's Z's, Education, Health and Care Plan. She said this caused her and Z distress and Z missed out on the special educational provision he needed. The Council was at fault when it took 36 weeks too long to finalise Z's EHC Plan. This caused Ms X frustration because it delayed her appeal rights to the Tribunal. The Council has agreed to pay Ms X £150 and provide evidence of actions already taken to ensure it is meeting the statutory deadlines for Education, Health and Care Plans.