Special educational needs


Recent statements in this category are shown below:

  • Kent County Council (18 017 170)

    Statement Upheld Special educational needs 14-Oct-2019

    Summary: The complainant alleges that the Council has failed to provide appropriate alternative education to her daughter who has been unable to attend her named school because of severe anxiety. The complainant also says that the Council has delayed in completing the annual review process. The Ombudsman has found the Council at fault in not making alternative educational provision. The Council has accepted the recommended actions to resolve the complaint.

  • Royal Borough of Greenwich (19 002 603)

    Statement Upheld Special educational needs 11-Oct-2019

    Summary: Mr X complains the Council has not adequately remedied its failure to maintain his son's Education and Health Care Plan, causing financial loss. The Ombudsman finds the Council at fault and recommends it refunds Mr X for provision he funded; pays an amount for loss of provision; pays £500 for time and trouble and takes steps to minimise the risk of recurrence.

  • East Riding of Yorkshire Council (18 017 558)

    Statement Upheld Special educational needs 08-Oct-2019

    Summary: Mrs B complains the Council did not put in place suitable special educational needs provision for her son and delayed issuing her son an Education, Health and Care plan. The Council is at fault for the delay in issuing Mrs B's son with an Education, Health and Care plan. The Council has agreed to take action to remedy the injustice caused by its delay.

  • Somerset County Council (17 017 749)

    Statement Upheld Special educational needs 07-Oct-2019

    Summary: Ms G complains about the Council's handling of her child's special education needs and provision. Ms G says her child, H, has been out of school since October 2018 because of this. There appears no fault in the Council's decision not to reimburse Ms G for tuition costs she incurred while H was out of school. The delay in finalising H's Education Health and Care Plan did not cause significant injustice to H or Ms G. The Council has agreed to apologise and make a payment to remedy the fault in its handling of Ms G's application for school transport.

  • London Borough of Tower Hamlets (18 016 492)

    Statement Upheld Special educational needs 07-Oct-2019

    Summary: There was no fault in the Council securing suitable full time education for a boy with special educational needs when he moved into its area. However, there was delay by the Council in arranging speech and language therapies once it found the boy suitable full time education placement. The Council should provide additional provision to allow the boy to catch up.

  • Nottingham City Council (18 017 591)

    Statement Not upheld Special educational needs 03-Oct-2019

    Summary: Mrs X complains the Council was at fault in carrying out a social care assessment of her son's needs and in transferring his Education Health and Care Plan to the Council's own Plan. The Ombudsman has found no evidence of fault in the way the Council dealt with the social care assessment and transfer of the Plan. The Ombudsman cannot investigate Mrs X's complaints about the school her son attended as the law prevents the Ombudsman from investigating such matters. The Ombudsman cannot investigate Mrs X's complaints about the lack of educational provision to her son while he was out of school and the Council's decision to name the school her son attended as his current educational provider in the Plan it produced. Mrs X has appealed to a tribunal about the named provider and commenced legal proceedings against the Council. The law prevents the Ombudsman from investigating in such circumstances.

  • Lincolnshire County Council (18 019 620)

    Statement Upheld Special educational needs 01-Oct-2019

    Summary: Mrs X complained the Council failed to provide her son Y the one-to-one education specified in his Education, Health and Care Plan. The Ombudsman finds the Council was at fault. That has caused Mrs X avoidable distress and meant Y had two school terms where his education did not meet his needs. The Council has agreed to pay Mrs X a financial remedy for the distress caused and for any shortfall in Y's education.

  • Oldham Metropolitan Borough Council (19 002 404)

    Statement Not upheld Special educational needs 30-Sep-2019

    Summary: Mr X complains the Council did not consult him when dealing with matters relating to his education and misrepresented his views. He says he was not given an opportunity to provide his views and on the occasions he was, they were ignored. The Ombudsman has discontinued the investigation into this complaint. This is because a tribunal has already considered many of the matters which Mr X has raised in his complaint, which means we cannot consider them. Furthermore, it is unlikely we would be able to reach a finding of fault if we were to investigate the part of the complaint that we can consider.

  • Somerset County Council (18 017 430)

    Statement Upheld Special educational needs 26-Sep-2019

    Summary: Ms X complains the Council took too long to issue an Education Health and Care (EHC) Plan for her son, Z, and failed to assess his social care needs. She says this caused her family unnecessary stress. The Council assessed Z's social care needs. But it delayed issuing his EHC Plan and took almost six months to complete a carer's assessment for Ms X, though this recommended a different assessment, so we cannot yet say if the delay has caused injustice. It is also not yet clear if Z has missed any SEN provision

  • Northamptonshire County Council (19 001 669)

    Statement Upheld Special educational needs 23-Sep-2019

    Summary: Mrs B complained about failures by the Council to provide education and special educational provision for her son, C, when they moved into Northamptonshire in May 2018. We find the Council at fault for failing to provide education for C between May and July 2018, for failing to maintain his existing EHCP while it carried out a reassessment, for failing to give reasons for its decisions and for failing to consider the information Mrs B provided as part of the process. The Council has agreed to pay Mrs B £1200 for the educational benefit of C, £1800 towards the costs she incurred and £500 for her time and trouble in pursuing this matter.