Recent statements in this category are shown below:
Statement Closed after initial enquiries Special educational needs 13-Nov-2017
Summary: The Ombudsman cannot investigate a complaint about flawed EHC needs assessments because the complaint is inextricably connected with matters which can be appealed to the SEND tribunal. The Ombudsman is unable now to investigate a complaint about failure to arrange provisions in a statement of special educational needs because there is insufficient evidence that the Council's complaints procedure is exhausted.
Statement Upheld Special educational needs 13-Nov-2017
Summary: The Council was at fault when it failed to meet the statutory deadline to transition S from a Statement of Educational Needs to an Education, Health and Care Plan. It also took too long to finalise S's Plan and to hold S's annual review. The Council was also at fault when it did not consult with S's preferred placement or send the College a copy of his Plan. This led to S missing out on around half of the special educational provision in his Plan for two years. The Council has agreed to apologise to S and his mother, make a financial payment and ensure staff are aware of their statutory duties about providing the support in a young person's Plan.
Statement Upheld Special educational needs 09-Nov-2017
Summary: The Council failed to put in place all the speech and language provision set out in Mr and Mrs X's child's statement of special educational needs and Education Health and Care Plan. The Council has offered a suitable financial remedy. It will also issue a reminder to staff about using proper review procedures if the Council considers support in a Plan is no longer suitable.
Statement Not upheld Special educational needs 08-Nov-2017
Summary: Ms X has complained about a matter that has already been considered as part of an earlier more wide-ranging complaint to this office earlier this year. The outcome of that complaint was a finding of fault and injustice and a remedy was obtained. There is nothing further to be considered or obtained on this complaint and this investigation will therefore be discontinued.
Statement Closed after initial enquiries Special educational needs 08-Nov-2017
Summary: The Ombudsman will not investigate this complaint about the provision made in a draft Education and Health Care Plan (EHCP). This is because the complainant has a right to appeal to the Special Educational Needs and Disability Tribunal (SENDIST) and it is reasonable to expect her to do so.
Statement Not upheld Special educational needs 07-Nov-2017
Summary: The Council met the statutory timescales to transfer B's Statement of Special Educational Need to an Education, Health and Care Plan.
Statement Closed after initial enquiries Special educational needs 06-Nov-2017
Summary: Mrs M complains about the way a school managed her child's condition. We cannot investigate this, nor the Council's response. It is reasonable to expect Mrs M to request a special educational needs assessment.
Statement Closed after initial enquiries Special educational needs 03-Nov-2017
Summary: The Ombudsman will not investigate Ms X's complaint about information the Council presented to the SEND Tribunal. This is because the Ombudsman cannot investigate matters considered by the Tribunal. Information that has not impacted on the Tribunal's decision has not caused Ms X a significant enough injustice to warrant investigation by the Ombudsman.
Statement Upheld Special educational needs 31-Oct-2017
Summary: There is now agreement between the Council and the complainants about their financial contribution for the care of their child. The Ombudsman is satisfied that this resolves the complainants' earlier concerns about the Council's failure to properly inform them about these charges. The Ombudsman has therefore completed his investigation and is closing the complaint.
Statement Closed after initial enquiries Special educational needs 31-Oct-2017
Summary: We cannot investigate Ms J's complaint because the issues are inextricably linked to her appeal to tribunal about her son's SEN statement.