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Special educational needs


Recent statements in this category are shown below:

  • Hampshire County Council (20 000 667)

    Statement Upheld Special educational needs 03-Aug-2021

    Summary: Mrs X complains about the way the Council handled her daughter's educational provision and Education, Health and Care plan. The Ombudsman largely does not find the Council at fault. However, the Ombudsman finds the Council at fault for delays issuing the final EHC plan. This caused Mrs X injustice. The Council has apologised and offered Mrs X a payment to reflect the injustice. The Ombudsman is satisfied the Council has taken action to remedy the injustice.

  • Solihull Metropolitan Borough Council (19 017 443)

    Statement Upheld Special educational needs 03-Aug-2021

    Summary: There was fault by the Council in failing to put in place suitable full-time education when Y was unable to attend school due to bullying and anxiety. There was also fault in the Education, Health and Care (EHC) needs assessment and delay in issuing an EHC plan. This caused Y to miss out on full-time education for a period of eighteen months. Recommendations for an apology, financial remedy payment and service improvements are made.

  • Essex County Council (20 000 086)

    Statement Upheld Special educational needs 30-Jul-2021

    Summary: Mr B complained the Council failed to hold an annual review for his son for more than two years, failed to implement the provision in his son's education, health and care plan, failed to provide his son with education while he was out of school, refused to allow his representative to attend an annual review meeting, issued several versions of the education, health and care plan which were inconsistent with what had been discussed, delayed issuing a final plan and failed to take action on safeguarding concerns. There is no fault in how the Council handled the safeguarding concerns or in relation to the representative attending an annual review meeting. The Council delayed holding an annual review for the education, health and care plan, failed to ensure all the provision in the plan was implemented and delayed issuing the final plan. An apology, payment to Mr B to reflect his time and trouble and the education his son missed and review of the procedure for handling annual reviews for education, health and care plans is satisfactory remedy.

  • Suffolk County Council (20 008 503)

    Statement Upheld Special educational needs 30-Jul-2021

    Summary: Mrs B complained that the Council failed to provide suitable alternative education for her daughter C when she was unable to attend school due to anxiety. We found the Council failed to provide C with suitable alternative education, between October 2019 and March 2020. The Council has agreed to apologise to Mrs B, pay her £2000 to remedy the impact on C and a further £300 for Mrs B's time and trouble in pursuing the matter. It has also agreed to review its policy, provide training and check alternative provision for other children in similar circumstances.

  • Milton Keynes Council (20 009 914)

    Statement Upheld Special educational needs 28-Jul-2021

    Summary: Mr X complained the Council has failed to provide help and support to manage his son's behaviour. The Council's failure to implement the agreed care package or to explore wider support for Mr X's family amounts to fault. This fault has caused an injustice.

  • Hertfordshire County Council (20 010 969)

    Statement Not upheld Special educational needs 27-Jul-2021

    Summary: We will not investigate Mrs X's complaint about an education attendance officer's actions. It is unlikely we would find fault or that she has been caused any significant injustice by that alleged fault.

  • Leicester City Council (20 004 992)

    Statement Upheld Special educational needs 22-Jul-2021

    Summary: Mr X complained about the Council's failure to provide support for his son, D, who has health and learning needs. We find the Council was at fault because it did not manage the case well and did not ensure an assessment for an Education, Health and Care Plan was carried out. To remedy the injustice caused by this fault, the Council has agreed to apologise, make payments to Mr X and review its practices.

  • Northamptonshire County Council (20 009 296)

    Statement Upheld Special educational needs 19-Jul-2021

    Summary: The Council was at fault because it did not take timely action to respond to Mrs X's concerns about her daughter Y's non-attendance at school. The delay caused Y a loss of three months' education. To remedy the injustice, the Council will apologise and make payments set out in this statement.

  • Barnsley Metropolitan Borough Council (20 009 692)

    Statement Upheld Special educational needs 19-Jul-2021

    Summary: Mrs X complains about the Council's actions in relation to her son's special educational needs. She says the Council did not provide her son with the special educational provisions as set out in his EHC plans, and did not provide suitable alternative provision. We find fault with the Council's actions and have made recommendations.

  • Surrey County Council (20 003 901)

    Statement Upheld Special educational needs 16-Jul-2021

    Summary: fault by the Council in securing a school place for Mrs X's son, B, caused delay and uncertainty, and the special education provision B required was not in place when he started school. The Council has agreed a remedy.