Special educational needs


Recent statements in this category are shown below:

  • Hertfordshire County Council (17 016 931)

    Statement Upheld Special educational needs 15-Jul-2019

    Summary: Mr D complains the Council failed to provide his daughter with suitable education when she could not attend school due to anxiety and delayed issuing her education, health and care plan. The Ombudsman has found fault causing injustice. The Council has agreed to make a payment to benefit Mr D's daughter's education.

  • Kent County Council (18 013 366)

    Statement Upheld Special educational needs 15-Jul-2019

    Summary: Miss X complains of the delay by the Council in issuing an Education and Health Care Plan for Child Y. Based on the evidence seen the Ombudsman has found fault with the Council and because of this, Y missed the education he was entitled to. To remedy the injustice caused to Y and his brother, the Council has agreed to apologise, make a financial payment and review its process.

  • Leeds City Council (18 018 063)

    Statement Not upheld Special educational needs 15-Jul-2019

    Summary: Ms X complained about the way the Council dealt with her children's Education, Health and Care Plans. The Ombudsman finds no fault by the Council or significant injustice to Ms X.

  • London Borough of Redbridge (18 001 822)

    Statement Upheld Special educational needs 08-Jul-2019

    Summary: The Ombudsmen find a Council and CCG failed to work together properly to agree a young person's Education Health and Care Plan. The young person missed out on support for an assessed health need over a prolonged period. Their parents were able to fund some private support, for which they have been partly reimbursed by the Council. The CCG has agreed to reimburse the outstanding amount. Further, the CCG has agreed to provide a financial remedy to acknowledge the uncertainty about the impact on the young person's health.

  • Knowsley Metropolitan Borough Council (18 018 769)

    Statement Upheld Special educational needs 01-Jul-2019

    Summary: Mrs X complained that the Council delayed in issuing an Education Health and Care Plan for her son. This caused stress, uncertainty and additional time and trouble to the family. The Council apologised and has now finalised an agreed Education Health and Care Plan.

  • Plymouth City Council (18 012 906)

    Statement Not upheld Special educational needs 25-Jun-2019

    Summary: V says the Council, and an organisation offering advice to parents of children with special needs, failed to treat her and her mother, Mrs U, appropriately. This had left V studying at home with no support except from Mrs U. There was no evidence of Council fault.

  • Kent County Council (17 018 368)

    Statement Upheld Special educational needs 25-Jun-2019

    Summary: Ms A complains about the treatment of her son by a Council and two Trusts in relation to school provision and mental health care. The Ombudsmen uphold the complaint against the Council due to a lack of tuition and school provision. The complaint is also upheld against both Trusts in relation to an autism assessment.

  • Kent County Council (18 016 800)

    Statement Upheld Special educational needs 24-Jun-2019

    Summary: Ms B complains the Council delayed issuing a final education, health and care plan for her daughter. Ms B says because of the Council's fault she had to subsidise her daughter's school fees and pay for a legal representation. The Ombudsman has found fault with the Council. The Council has agreed to reimburse Ms B four weeks of C's school fees and implement staff training.

  • Dorset County Council (18 014 507)

    Statement Upheld Special educational needs 14-Jun-2019

    Summary: Mrs X complains on behalf of her daughter, Y and states the Council has failed to arrange suitable provision to meet her special educational needs. She also complains it did not address her concerns about this matter in a timely manner, if at all, and it failed to ensure Y was properly safeguarded whilst at school. The Ombudsman has found the Council was at fault for failing to ensure suitable alternative educational provision was given to Y between December 2015 and April 2016. It was also at fault for not following statutory guidance and taking too long to transfer Y's Statement of Special Educational Needs to an Education, Health and Care Plan. The Council's faults resulted in Y losing educational provision therefore we recommend it makes a financial payment to her to remedy this injustice. We also recommend it apologises to her and her family for what happened. The Council has accepted our findings and will carry out our recommendations.

  • Nottinghamshire County Council (18 009 020)

    Statement Upheld Special educational needs 12-Jun-2019

    Summary: The Council was at fault when it carried out a transfer review to convert Mr Y's SEN statement to an Education, Health and Care Plan. The significant delay, and poor communication with Mrs X, Mr Y's mother, caused injustice. The Council has accepted our recommendations for a financial remedy and a review of procedures.