Alternative provision

Recent statements in this category are shown below:

  • Wirral Metropolitan Borough Council (23 021 098)

    Statement Closed after initial enquiries Alternative provision 06-May-2024

    Summary: We cannot investigate Mrs X’s complaint about the Council’s failure to provide alternative education for her daughter while she is out of school. This is because the issue is too closely related to the reasons for Mrs X’s appeal to the Special Educational Needs and Disability Tribunal.

  • Surrey County Council (23 012 490)

    Statement Upheld Alternative provision 30-Apr-2024

    Summary: Mrs X complained about delay in issuing an Education, Health and Care Plan for her son and about the failure to provide a suitable education from February 2022. Mrs X says this caused distress and affected the development of her son’s social and communication skills. The final plan was issued 18 weeks late which is fault and, based on what we currently know, the Council failed in its duty to provide suitable education for one term. A suitable remdey for the injustice caused is agreed.

  • Oxfordshire County Council (23 018 456)

    Statement Closed after initial enquiries Alternative provision 29-Apr-2024

    Summary: We will not investigate this complaint about how the Council has dealt with matters relating to a child’s education and social care provision. This is because the issues raised are not separable from those appealed to a tribunal.

  • Cornwall Council (23 008 447)

    Statement Upheld Alternative provision 28-Apr-2024

    Summary: The Council has been at fault in failing to provide alternative education to the complainant’s daughter when she was out of school for medical reasons. We have recommended ways to remedy the injustice caused which the Council has accepted. We are therefore closing the complaint.

  • Bournemouth, Christchurch and Poole Council (23 011 275)

    Statement Upheld Alternative provision 28-Apr-2024

    Summary: The Council was at fault because it delayed issuing an education, health and care plan, and because it did not consult with any potential school placements until after it had issued the final version of the plan. However, there is no reason to believe this made any material difference to the situation and so we do not consider it caused an injustice. There was no fault in the way the Council sought to discharge its duty to arrange alternative provision. We have therefore completed our investigation.

  • Somerset Council (23 009 122)

    Statement Upheld Alternative provision 25-Apr-2024

    Summary: There was fault the Council delayed issuing an Education, Health, and Care Plan after a review. That fault caused Ms X distress through avoidable uncertainty about her child’s special education provision, and it also delayed her right of appeal. There was also fault the Council did not properly consider education provision for Ms X’s child while they were out of school. That fault caused Ms X an injustice because of distress, and it caused her child an injustice because of missed education provision. The Council have agreed to remedy these injustices in line with my recommendations.

  • Gloucestershire County Council (24 000 508)

    Statement Closed after initial enquiries Alternative provision 22-Apr-2024

    Summary: We will not investigate Mrs X complaint about the Council’s failure to provide alternative education.

  • East Sussex County Council (23 011 145)

    Statement Upheld Alternative provision 18-Apr-2024

    Summary: Miss X complained the Council failed to provide a suitable education for her son for the past four years causing distress and social isolation. The Council failed to provide any education provision from May 2023 to January 2024, wrongly requested Miss X put a review request in writing causing delay and failed to identify a suitable school placement since August 2021. A suitable remedy for the injustice caused by this fault is agreed.

  • Rochdale Metropolitan Borough Council (23 005 108)

    Statement Upheld Alternative provision 16-Apr-2024

    Summary: The Council took too long to make alternative educational provision for Miss B’s son when he was excluded from school and while he was waiting for a new school place to be confirmed with special educational provision. The Council also did not always communicate with Miss B properly. This caused Miss B distress and frustration and meant that her son went without the education he was entitled to. The Council has agreed to my recommendations to remedy the injustice it has caused.

  • Lincolnshire County Council (23 007 626)

    Statement Upheld Alternative provision 14-Apr-2024

    Summary: Mr B complained the Council did not support his child with education during the 2022 / 23 academic year. We found fault because the Council’s medical support panel did not take account of all relevant information known to it, or else that it could have obtained. It also failed to tell Mr B that it refused a request to carry out an education, health and care needs assessment. We consider these faults caused injustice as Mr B’s child did not receive additional support with his education when recovering from a major operation. Mr B also suffered distress. The Council has accepted these findings and at the end of this statement we set out the action it has agreed to remedy his injustice and make service improvements for the future.

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