Other


Recent statements in this category are shown below:

  • Leicestershire County Council (17 012 177)

    Statement Closed after initial enquiries Other 09-Nov-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's refusal to provide information that the complainant has requested. This is because such complaints are better considered by the Information Commissioner's Office (ICO).

  • Devon County Council (17 010 667)

    Statement Closed after initial enquiries Other 01-Nov-2017

    Summary: The Ombudsman cannot investigate Miss D's complaint because it relates to what happened in a school.

  • Wokingham Borough Council (17 007 570)

    Statement Closed after initial enquiries Other 31-Oct-2017

    Summary: The Ombudsman will not investigate this complaint about the way the Council proposed and then gave planning permission for the expansion of a school. I have seen no significant flaws in the way the decision was made and the Ombudsman may not, therefore, question its merits.

  • Kent County Council (17 010 016)

    Statement Closed after initial enquiries Other 27-Oct-2017

    Summary: The Ombudsman cannot investigate this complaint about the Council's response to a complaint regarding the way the governing body of a school treated a governor. This is because we are prevented by law from considering complaints about the internal management of schools, and from considering the actions of a Council in response to a complaint about an internal school management issue.

  • North Yorkshire County Council (17 003 294)

    Statement Closed after initial enquiries Other 17-Oct-2017

    Summary: The Ombudsman will not investigate this complaint about the quality of music tuition provided by the Council's Music Service. This is because the Ombudsman is not able to consider complaints about education provision so it is out of his jurisdiction.

  • Sefton Metropolitan Borough Council (17 010 902)

    Statement Closed after initial enquiries Other 10-Oct-2017

    Summary: The Ombudsman cannot investigate this complaint about a school failing to provide a duty of care, and the handling of a subsequent complaint. This is because this complaint is outside our jurisdiction.

  • Hartlepool Borough Council (17 005 432)

    Statement Not upheld Other 18-Sep-2017

    Summary: Mr F's assertion the Council is responsible for his children's poor school attendance and their unauthorised removal from school during term time by their mother is unfounded. There is no fault in the Council's response to Mr F's complaint.

  • Cumbria County Council (17 007 560)

    Statement Closed after initial enquiries Other 12-Sep-2017

    Summary: The Ombudsman cannot investigate this complaint about the actions of a Council officer in relation to a concerns raised about the staging of a play at a school. This is because the Ombudsman is prevented in law from making enquiries about internal school management issues, and so could not come to an evidence based decision on the substance of the complaint.

  • Royal Borough of Windsor and Maidenhead Council (17 007 197)

    Statement Closed after initial enquiries Other 07-Sep-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's refusal to fund the expansion of a school. He would be unlikely to find fault in the process and therefore could not comment on or criticise the merits of the Council's spending decisions. Any future injustice to the complainant is speculative.

  • Sandwell Metropolitan Borough Council (17 005 654)

    Statement Closed after initial enquiries Other 23-Aug-2017

    Summary: The Ombudsman cannot investigate Ms J's complaint about her childcare provider.

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