School transport


Recent statements in this category are shown below:

  • Derby City Council (23 009 736)

    Report Upheld School transport 14-May-2025

    Summary: Ms X, Ms Y and Ms Z complained about the Council’s offer of transport support for their children via a personal travel budget (PTB), rather than providing a vehicle, and about the handling of their subsequent transport appeals. They complained the Council’s decision to offer a PTB was impractical and unaffordable for their individual circumstances. Their children all have Education, Health and Care (EHC) Plans and are older than 16.

  • Derby City Council (23 008 547)

    Report Upheld School transport 14-May-2025

    Summary: Ms X, Ms Y and Ms Z complained about the Council’s offer of transport support for their children via a personal travel budget (PTB), rather than providing a vehicle, and about the handling of their subsequent transport appeals. They complained the Council’s decision to offer a PTB was impractical and unaffordable for their individual circumstances. Their children all have Education, Health and Care (EHC) Plans and are older than 16.

  • Derby City Council (23 013 529)

    Report Upheld School transport 14-May-2025

    Summary: Ms X, Ms Y and Ms Z complained about the Council’s offer of transport support for their children via a personal travel budget (PTB), rather than providing a vehicle, and about the handling of their subsequent transport appeals. They complained the Council’s decision to offer a PTB was impractical and unaffordable for their individual circumstances. Their children all have Education, Health and Care (EHC) Plans and are older than 16.

  • Birmingham City Council (24 021 586)

    Statement Closed after initial enquiries School transport 12-May-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s home to school transport policy and the Council’s pick-up and drop off arrangements for her child. This is because there is insufficient evidence of fault.

  • Buckinghamshire Council (24 021 415)

    Statement Closed after initial enquiries School transport 11-May-2025

    Summary: We will not investigate this complaint about home to school transport provided by the Council. This is because there is not enough evidence of fault.

  • London Borough of Redbridge (24 021 448)

    Statement Closed after initial enquiries School transport 11-May-2025

    Summary: We will not investigate this complaint about the Councils refusal to provide school transport for the complainant’s child. This is because the Council has decided to offer transport under exceptional circumstances. Therefore further investigation will not lead to a different outcome.

  • Lincolnshire County Council (24 004 639)

    Statement Not upheld School transport 07-May-2025

    Summary: Miss X complains the Council have failed to use a collaborative approach to agree safe school transport terms for her son Y, as detailed in Section F of his Education, Health and Care Plan. She says the Council failed to complete the school transport travel plan properly. We do not find fault with the Council.

  • Cornwall Council (24 021 077)

    Statement Closed after initial enquiries School transport 07-May-2025

    Summary: We will not investigate this complaint about the Council refusing to consider Mr X’s appeal against its refusal of free school transport. There is insufficient evidence of fault in the Council’s decision not to accept the appeal to warrant investigation by us.

  • Birmingham City Council (24 019 293)

    Statement Closed after initial enquiries School transport 06-May-2025

    Summary: We will not investigate this complaint about the Council’s decision not to provide the complainant’s child with home to school transport. This is because there is inadequate evidence of fault.

  • Lancashire County Council (24 021 438)

    Statement Closed after initial enquiries School transport 06-May-2025

    Summary: We will not investigate this complaint about the Council’s decision not to provide the complainant’s child with home to school transport. This is because there is inadequate evidence of fault.

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