Birmingham City Council (25 001 847)

Statement Closed after initial enquiries School transport 28-Jul-2025

Summary: We will not investigate this complaint that the Council was at fault in refusing the complainant’s application and appeals for education transport for her son. There is insufficient evidence of fault on the Council’s part to warrant investigation.

Derbyshire County Council (25 001 941)

Statement Closed after initial enquiries School transport 24-Jul-2025

Summary: We will not investigate this complaint about the Council’s decision to withdraw school transport assistance for Mrs X’s daughter. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Birmingham City Council (24 018 415)

Statement Closed after initial enquiries School transport 23-Jul-2025

Summary: We will not investigate this complaint about a home to school transport application. There is no significant injustice from any fault by the Council, and it is unlikely that further investigation would lead to a different outcome.

Wakefield City Council (25 001 751)

Statement Closed after initial enquiries School transport 23-Jul-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for school transport for her son. There is not enough evidence of fault in the Council’s actions to warrant investigation.

Birmingham City Council (24 014 076)

Statement Upheld School transport 22-Jul-2025

Summary: Mr P complains his son was not awarded dedicated home to school transport when the family moved. We find fault with the Council for failing to consider the information Mr P provided, causing him frustration and uncertainty. We have agreed the Council do the appeal again.

Kent County Council (24 014 235)

Statement Closed after initial enquiries School transport 22-Jul-2025

Summary: We will not investigate this complaint about the Council’s delay in providing information about transport assistance and dealing with Mrs X’s complaint. Mrs X’s son is not entitled to school transport, and she can still appeal this decision or apply to a bursary fund. Therefore, we do not consider Mrs X has suffered sufficient injustice currently to warrant an investigation.

Bournemouth, Christchurch and Poole Council (24 018 822)

Statement Not upheld School transport 20-Jul-2025

Summary: Mr X complained the Council wrongly decided not to provide his child with transport to the school named on their Education Health and Care Plan. Mr X says this impacted his work and caused his child distress. The Ombudsman finds no fault with the Council’s decision making.

Birmingham City Council (25 000 484)

Statement Closed after initial enquiries School transport 20-Jul-2025

Summary: We will not investigate this complaint about the Council’s decision not to provide Ms X’s child with free transport to school. This is because there is not enough evidence of fault by the Council.

Calderdale Metropolitan Borough Council (25 000 670)

Statement Closed after initial enquiries School transport 18-Jul-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s appeal for education transport for her son. There is insufficient evidence of fault on the Council’s part to warrant investigation.

Suffolk County Council (24 016 168)

Statement Not upheld School transport 15-Jul-2025

Summary: Ms X complained the Council did not properly consider the religious grounds for her appeal against its decision not to provide school transport for her children. There was no fault in the Council’s actions.