School transport


Recent statements in this category are shown below:

  • Milton Keynes Council (17 004 048)

    Statement Upheld School transport 20-Nov-2017

    Summary: Miss D complained the Council failed to provide home to school transport for her son when it should have done. There is evidence of Council fault but this did not cause injustice to Miss D.

  • Cornwall Council (17 010 989)

    Statement Upheld School transport 10-Nov-2017

    Summary: The Ombudsman will not investigate this complaint about the refusal of free education transport for the complainant's child. This is because the Council has now agreed to provide the transport as requested.

  • Derbyshire County Council (16 019 382)

    Statement Upheld School transport 10-Nov-2017

    Summary: There was fault in not keeping proper records of the decision making by the panel of officers who considered Ms B's request for assistance with transport costs to school for her daughter. This did not affect the decision made. There was fault in how the Council handled the complaint for which the Council has apologised.

  • East Sussex County Council (17 010 727)

    Statement Closed after initial enquiries School transport 02-Nov-2017

    Summary: The Ombudsman will not investigate Ms X's complaint about the Council's refusal to grant free school transport for her daughter. We have not seen any evidence of fault in the Council's actions.

  • East Sussex County Council (17 010 866)

    Statement Closed after initial enquiries School transport 01-Nov-2017

    Summary: The Ombudsman will not investigate this complaint about the refusal of free school transport for the complainant's child. It is unlikely an investigation would find fault in the way the panel made its decision.

  • Kent County Council (17 009 324)

    Statement Closed after initial enquiries School transport 31-Oct-2017

    Summary: The Ombudsman will not investigate Mr A's complaint about the Council's refusal to grant free school transport for his daughter because it is unlikely he would find fault on the Council's part.

  • Staffordshire County Council (17 000 070)

    Statement Upheld School transport 25-Oct-2017

    Summary: There was no fault in how the Council considered Mr X's appeal against its decision not to provide his daughter Ms Z with transport to college during 2016-2017. There was delay in holding the appeal but this did not cause injustice because Ms Z had withdrawn from the course before Mr X asked for the appeal.

  • Durham County Council (17 008 668)

    Statement Closed after initial enquiries School transport 09-Oct-2017

    Summary: The Ombudsman will not investigate this complaint about the refusal of free education transport to the complainant's preferred school for her child. This is because there is no fault in the Council's decision.

  • London Borough of Merton (17 008 086)

    Statement Closed after initial enquiries School transport 05-Oct-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint that the Council has refused to provide free school transport for her son who has a statement of educational needs. This is because it is unlikely we will find fault in the Council's actions.

  • Nottinghamshire County Council (17 008 051)

    Statement Closed after initial enquiries School transport 05-Oct-2017

    Summary: The Ombudsman will not investigate Mr X's complaint because it is unlikely we will find fault in the Council's decision to refuse to provide free school transport for his son.

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