Decision search
Your search has 54124 results
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Statement Closed after initial enquiries Other 04-Sep-2025
Summary: We cannot investigate a complaint about Mr X’s liability for business rates. This is because only a court can decide liability for business rates.
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Warrington Council (25 006 575)
Statement Closed after initial enquiries Other 04-Sep-2025
Summary: We will investigate Miss X’s complaint about matters related to the Council’s data handling. This is because it is reasonable to expect her to take the matter to the Information Commissioner’s Office.
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Mid Suffolk District Council (25 007 009)
Statement Closed after initial enquiries Enforcement 04-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault. The complainant has not suffered significant injustice because of any fault with how the Council communicated with him.
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Buckinghamshire Council (25 008 698)
Statement Closed after initial enquiries Council tax 04-Sep-2025
Summary: We will not investigate this complaint about council tax summons cost. This is because the complaint is late and there is no good reason why Mr X could not have complained earlier.
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Dover District Council (25 002 004)
Statement Closed after initial enquiries Homelessness 04-Sep-2025
Summary: We will not investigate this complaint about the Council evicting Mr X from interim accommodation and ending the relief duty as Mr X has exercised his right to seek a review of the decision. There is insufficient evidence of fault to justify an investigation into Mr X’s complaint about the Council reporting him to the Police.
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Dudley Metropolitan Borough Council (25 002 608)
Statement Closed after initial enquiries Allocations 04-Sep-2025
Summary: We will not investigate this complaint about housing allocations because there is no worthwhile outcome we can achieve by our investigation.
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London Borough of Croydon (25 011 189)
Statement Closed after initial enquiries Other 04-Sep-2025
Summary: We cannot investigate Miss B’s complaint about the Council not taking action about Council tenants using her land. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Sheffield City Council (24 022 111)
Statement Upheld Building control 04-Sep-2025
Summary: Mrs X complained the Council delayed issuing building control approval. There was delay as it took over seven months for the application to be approved. This delayed Mrs X’s building work and caused frustration. The Council will make a payment to recognise the distress caused.
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West Suffolk Council (25 011 043)
Statement Closed after initial enquiries Other 03-Sep-2025
Summary: We cannot investigate this complaint about the Council’s handling of Mr X’s planning application. This is because Mr X has used his right of appeal to challenge its decision not to grant planning permission.
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Liverpool City Council (24 016 189)
Statement Upheld Assessment and care plan 03-Sep-2025
Summary: Ms X complained about the standard of care she received from providers commissioned by the Council, the way the Council carried out a care assessment of her needs and how it charged her for care. We found the Council at fault for the way it carried out a care assessment and for delays carrying out a new assessment. To remedy the injustice caused the Council agreed to apologise to Ms X and make a payment to her for the distress caused.