Decision search
Your search has 54124 results
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London Borough of Croydon (25 001 929)
Statement Closed after initial enquiries Allocations 14-Sep-2025
Summary: We will not investigate this complaint about the suitability of Mr X’s temporary accommodation and the Council’s decision about what priority to give Mr X’s application for social housing. Mr X has a right of appeal to court about the suitability of his accommodation which he can use. It is unlikely an investigation would find fault in the Council’s decision about social housing priority.
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Newcastle upon Tyne City Council (25 002 727)
Statement Closed after initial enquiries Charging 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to properly explain Mr X’s care charges. This is because it relates to events that took place more than 12 months ago and it would have been reasonable for Mr X to bring the complaint to us earlier. In addition, if we did exercise discretion to investigate the complaint, we would be unlikely to find fault with the Council’s actions.
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Brighton & Hove City Council (24 022 783)
Statement Closed after initial enquiries Homelessness 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s delay in issuing a homelessness review decision. It was reasonable for Mr X to challenge the final decision by appealing to the court. There is insufficient injustice caused by the delay to warrant an investigation.
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London Borough of Enfield (25 003 184)
Statement Closed after initial enquiries Child protection 12-Sep-2025
Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about her son’s care. This is because the complaint relates to matters which have been considered and decided in court.
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Statement Closed after initial enquiries Friends and family carers 12-Sep-2025
Summary: We will not investigate this complaint that the Council failed to provide a financial allowance to the complainant for the care of a child. The complaint is late and there are no good reasons for us to investigate it now.
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Manchester City Council (25 005 570)
Statement Closed after initial enquiries Traffic management 11-Sep-2025
Summary: We will not investigate Miss X’s complaint about being unable to use her blue badge to access bus gates. This is because there is insufficient evidence of fault.
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North Northamptonshire Council (25 005 980)
Statement Upheld Council tax support 11-Sep-2025
Summary: We will not investigate this complaint about council tax support. This is because the Council has agreed to remedy the injustice to Mr X by considering his review request and providing his appeal rights.
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Plymouth City Council (25 006 391)
Statement Upheld Council tax support 11-Sep-2025
Summary: We will not investigate this complaint about Mrs X’s council tax support and housing benefit claims. This is because the Council has provided a satisfactory remedy and there is not enough remaining injustice to require an investigation.
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Birmingham City Council (25 006 994)
Statement Closed after initial enquiries Child protection 11-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst there are ongoing court proceedings. Also, we cannot consider any matters that are, or have been, subject to court proceedings. We have no discretion to do so.
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Leeds City Council (25 007 679)
Statement Closed after initial enquiries School transport 11-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse Miss X’s application for free home-to-school transport for her son. This is because there is not enough evidence of fault by the Council.