Decision search
Your search has 52297 results
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Swindon Borough Council (24 020 661)
Statement Closed after initial enquiries Other 28-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the Council has not yet granted planning permission and we could not therefore say its actions caused Mr X significant injustice.
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Spelthorne Borough Council (24 020 710)
Statement Upheld Council tax 28-Apr-2025
Summary: We will not investigate Mr X’s complaint about council tax liability. This is because the Council has accepted it did not tell Mr X about his right to appeal its decision to the Valuation Tribunal. It has now agreed to suitable remedies and a service improvement. There is insufficient evidence of fault to justify investigating Mr X's complaint about the actions of a Council enforcement agent.
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Guildford Borough Council (24 020 755)
Statement Closed after initial enquiries Other 28-Apr-2025
Summary: We will not investigate this complaint about staff conduct and also about the Council’s handling of his request for his personal data. Firstly, we are unlikely to find fault in how the Council has responded to Mr X’s complaint about its staff. And, secondly, because the Information Commissioner’s office is better placed to consider access to data matters.
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Central Bedfordshire Council (24 020 889)
Statement Closed after initial enquiries School transport 28-Apr-2025
Summary: We will not investigate this complaint about the conduct of a school transport appeal provided by the Council. There is not enough evidence of fault by the Council to warrant investigation.
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City of Wolverhampton Council (24 020 897)
Statement Closed after initial enquiries Other 28-Apr-2025
Summary: We will not investigate Mr X’s complaint about an officer’s actions whilst issuing him a Fixed Penalty Notice for spitting. This is because Mr X could have raised a defence against the issuing of the notice in court if he considered there was fault in the way it was issued. We will not investigate Mr X’s complaint about the Council’s response to his subject access request because it is a data matter the Information Commissioner’s Office is best placed to consider and decide.
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Cumberland Council (24 020 970)
Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.
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Essex County Council (24 021 381)
Statement Upheld Special educational needs 27-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 021 505)
Statement Closed after initial enquiries Child protection 27-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council sharing information with a family member without his permission. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case is subject to ongoing court proceedings. Also, the substantive complaint is about a data matter which is best considered by the Information Commissioner’s Office.
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Wiltshire Council (24 022 018)
Statement Closed after initial enquiries Highway repair and maintenance 27-Apr-2025
Summary: We will not investigate this complaint about highway maintenance because there is another body better placed to consider the complaint.
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London Borough of Lambeth (24 022 022)
Statement Upheld Council tax 27-Apr-2025
Summary: We will not investigate this complaint about council tax liability. At our invitation, the Council has agreed to reinstate Mr X’s right to appeal to the Valuation Tribunal.