Decision search
Your search has 57387 results
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Wokingham Borough Council (25 014 652)
Statement Closed after initial enquiries Traffic management 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision not to install parking regulations on a residential road. There is insufficient evidence of fault which would warrant an investigation.
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Greater London Authority (25 015 948)
Statement Closed after initial enquiries Noise 08-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Authority's refusal to consider her nuisance complaint. There is not enough evidence of fault by the Authority and her complaint is late.
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Cheshire West & Chester Council (25 016 150)
Statement Upheld Special educational needs 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s delays in an Education Health and Care Needs Assessment. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Barking & Dagenham (25 021 125)
Statement Closed after initial enquiries Parking and other penalties 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s enforcement of penalty charge notices as it is unlikely we will find fault by the Council.
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Statement Closed after initial enquiries Council tax 08-Apr-2026
Summary: We will not investigate this complaint about council tax recovery. This is because the complaint is late and there are no good reasons for this.
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London Borough of Lambeth (25 022 246)
Statement Closed after initial enquiries Parking and other penalties 08-Apr-2026
Summary: We will not investigate this complaint about the enforcement of a traffic penalty charge notice as it is unlikely we will find fault by the Council.
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Suffolk County Council (25 009 014)
Statement Upheld Special educational needs 08-Apr-2026
Summary: Miss X complained about the Council’s handling of her child’s Education, Health and Care (EHC) Plan and education over a number of years. We find the Council at fault for delays in completing the annual review and reassessment process, failing to review the personal budget as required, missing direct payments, and failing to address the free school meal issue when Miss X raised it. These faults caused uncertainty about whether her child should have received additional provision, financial pressure for the family, and time and trouble for Miss X pursuing the matter. The Council has agreed to apologise, make a payment to Miss X, and complete the EHC Plan process.
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London Borough of Havering (25 029 563)
Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026
Summary: We will not investigate this complaint about the Council’s issue and escalation of a penalty charge notice. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to take the process back to an earlier stage. There is also insufficient evidence of fault b y the Council to warrant investigation.
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Plymouth City Council (25 030 477)
Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled and any remaining injustice to the complainant is not sufficient to warrant our further involvement. The Information Commissioner's Office is best placed to deal with the complaint about the Council’s data handling.
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Royal Borough of Kensington & Chelsea (26 000 478)
Statement Closed after initial enquiries Homelessness 07-Apr-2026
Summary: We will not investigate Mr X’s complaint that the Council placed him in unsuitable accommodation and refused his review request. Mr X has used his alternative remedy to the court. Therefore, we cannot investigate.