Decision search
Your search has 50691 results
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Shropshire Council (24 007 295)
Statement Closed after initial enquiries Residential care 07-Oct-2024
Summary: We will not investigate this complaint about Mr Y’s death from choking in a care home. We could not achieve a meaningful outcome as we could not say care staff were responsible for Mr Y’s death. It remains open to Mr X to pursue civil proceedings.
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Wigan Metropolitan Borough Council (24 007 346)
Statement Closed after initial enquiries Other 07-Oct-2024
Summary: We will not investigate this complaint about Mr X’s request for information. The Information Commissioner’s Office is the appropriate body to consider his complaint.
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London Borough of Lambeth (24 007 374)
Statement Closed after initial enquiries Cemeteries and crematoria 07-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of the arrangements for the burial of the complainant’s brother. An investigation is unlikely to lead to a different outcome, and we are satisfied with the action the Council has already proposed in response to the complaint.
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Crossroads Care – Forest of Dean and Herefordshire (24 007 397)
Statement Closed after initial enquiries Domiciliary care 07-Oct-2024
Summary: We will not investigate this complaint about privately arranged care at home. It is unlikely we can add to investigations already taken place or achieve a different outcome.
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North Yorkshire Council (24 007 451)
Statement Closed after initial enquiries Charging 07-Oct-2024
Summary: We will not investigate this late complaint about the Council revoking its agreement to pay for Mrs Y’s care. There is not a good reason for the delay in the matter being brought to the Ombudsman.
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Calderdale Metropolitan Borough Council (24 008 382)
Statement Closed after initial enquiries Private housing 07-Oct-2024
Summary: We will not investigate this complaint work carried out to improve the complainant’s home’s energy efficiency. This is because further investigation would not lead to a different outcome.
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Hart District Council (24 008 431)
Statement Closed after initial enquiries Trees 07-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council not processing or responding to a tree felling licence it received from the Forestry Commission to remove from land many trees covered by a Tree Preservation Order, not taking account of its own Climate Change Action Plan, nor using enough resources to deal with such licences. There is insufficient significant personal injustice caused to Mr X by the matters complained of to warrant us investigating.
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Essex County Council (24 008 433)
Statement Closed after initial enquiries Transport 07-Oct-2024
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her blue badge application. She says the Council delayed in processing her application. This is because the potential fault has not caused significant injustice.
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Statement Closed after initial enquiries Other 07-Oct-2024
Summary: We will use our discretion not to investigate this complaint that the Council’s energy strategy is linked to modern day slavery. This is because there are other bodies better able to consider the issues.
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London Borough of Hillingdon (24 007 191)
Statement Closed after initial enquiries Other 07-Oct-2024
Summary: We cannot investigate Mr X’s complaint about a social worker’s report for court proceedings and their conduct in court because we cannot investigate complaints about court action. We will not investigate his complaint about the social worker’s conduct at a core group meeting as we could not add to the Council’s response.