Decision search
Your search has 50691 results
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Staffordshire County Council (24 005 741)
Statement Closed after initial enquiries Charging 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to allow a 12-week property disregard when completing his father's financial assessment. This is because there is insufficient evidence of fault.
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London Borough of Wandsworth (24 005 853)
Statement Closed after initial enquiries Special educational needs 06-Oct-2024
Summary: We will not investigate this complaint about the Council’s assessment process for Education, Health and Care plans for Ms X’s two children, and its complaint-handling. The substantive matters are not separable from the issues that Ms X can appeal to tribunal. We will not consider complaint-handling in isolation.
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West Sussex County Council (24 006 171)
Statement Upheld Looked after children 06-Oct-2024
Summary: We will not investigate this complaint about the Children’s Statutory Complaints procedure. The Council has agreed to consider the matters through a further stage two investigation. It would not be proportionate for us to investigate the complaint also.
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London Borough of Richmond upon Thames (24 006 257)
Statement Closed after initial enquiries Special educational needs 06-Oct-2024
Summary: We will not investigate Ms X’s complaint about the Council’s delay in issuing her daughter’s final Education Health and Care Plan and its failure to put in place sufficient speech and language therapy to meet her needs. This is because the injustice Ms X claims is not significant enough to warrant investigation.
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Manchester City Council (24 006 283)
Statement Closed after initial enquiries Private housing 06-Oct-2024
Summary: We will not investigate this complaint about the Council enforcing the conditions of an improvement notice by proposing to take remedial action and charge the building owner. There is insufficient evidence of fault which would warrant an investigation.
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Dudley Metropolitan Borough Council (24 006 417)
Statement Closed after initial enquiries Assessment and care plan 06-Oct-2024
Summary: We will not investigate Mx Y’s complaint about how the Council completed a review of their adult social care needs. Further investigation would not lead to a different outcome.
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Bristol City Council (24 006 475)
Statement Upheld Charging 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about delay in the Council completing a financial assessment for his wife. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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London Borough of Newham (24 006 606)
Statement Closed after initial enquiries Allocations 06-Oct-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault causing injustice.
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London Borough of Ealing (24 006 508)
Statement Closed after initial enquiries Safeguarding 06-Oct-2024
Summary: We will not investigate Mr X’s complaint about the safeguarding enquiries completed by the Council. He says the investigations were completed internally and was not independent. This is because there is insufficient evidence of fault.
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Sefton Metropolitan Borough Council (24 006 523)
Statement Closed after initial enquiries Charging 06-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to reduce the day centre support Mr Z receives. This is because there is insufficient evidence of fault.