Decision search
Your search has 50125 results
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Lancashire County Council (24 011 746)
Statement Closed after initial enquiries Child protection 29-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to a serious incident that caused significant harm to her child while attending an activity. Doing so would not be likely to lead to a substantially different outcome from that already achieved.
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Leicester City Council (24 011 750)
Statement Closed after initial enquiries Other 29-Nov-2024
Summary: We cannot by law investigate this complaint about the Council taking enforcement action against the complainant to recovery unpaid council tax. This is because the Council was granted a liability order by a magistrates’ court. We have no jurisdiction to investigate a complaint which has been subject to legal proceedings.
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Lincolnshire County Council (24 011 780)
Statement Closed after initial enquiries Child protection 29-Nov-2024
Summary: We will not investigate this complaint about an alledged failure by the Council to take action in response to the complainant’s concerns about her children being a risk of harm. This is because the issues raised relate to matters which occurred nearly three years ago. The complaint is late and there are no good reasons why she should exercise discretion and investigate.
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Statement Closed after initial enquiries Special educational needs 29-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to issue his son with an Education, Health and Care Plan. Mr X appealed to a tribunal and so the case is outside our jurisdiction with no discretion to investigate.
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Essex County Council (24 012 608)
Statement Upheld Special educational needs 29-Nov-2024
Summary: We will not investigate Ms X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Ms X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Liverpool City Council (24 010 584)
Statement Closed after initial enquiries Assessment and care plan 29-Nov-2024
Summary: We will not investigate Ms X complaint about the Council’s handling of her mother’s care and support needs. This is because an investigation would not lead to any worthwhile outcomes.
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Salford City Council (24 010 651)
Statement Closed after initial enquiries Council tax 29-Nov-2024
Summary: We will not investigate this complaint about an alledged failure by the Council to consider a payment arrangement for an outstanding council tax debt, or his request for discretionary relief. The Council has asked the complainant to complete the necessary form so it can consider this issues raised. It is unlikely further investigation by us would lead to a different outcome.
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Stoke-on-Trent City Council (24 010 222)
Statement Closed after initial enquiries Private housing 29-Nov-2024
Summary: We cannot investigate Mr X’s complaint that the Council gave him incorrect because the Council’s actions as a social housing provider are outside our jurisdiction.
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East Sussex County Council (24 010 297)
Statement Closed after initial enquiries Looked after children 29-Nov-2024
Summary: We will not investigate this complaint about a failure by the Council to pay an amount in compensation which had been recommended during an independent complaint process. This is because the Council has since decided to pay the complainant what has been recommended. Further investigation is therefore not necessary as it would not lead to a different outcome.
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Cumberland Council (24 010 344)
Statement Closed after initial enquiries Parking and other penalties 29-Nov-2024
Summary: We will not investigate this complaint about the Council’s failure to act on the complainant’s reports of parking problems in the road where the complainant lives. There is not enough evidence of fault in the Council’s actions.