Decision search
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Surrey County Council (24 010 492)
Statement Closed after initial enquiries Special educational needs 02-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the adequacy of education and related matters. There are no good reasons the late complaint rule should not apply for part of it. We cannot investigate issues before a Tribunal. And it is unlikely we would achieve significantly more than the Council has offered for her complaint.
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Kent County Council (24 012 804)
Statement Closed after initial enquiries Highway repair and maintenance 02-Dec-2024
Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the court, who are better placed to consider the complaint.
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East Sussex County Council (24 013 205)
Statement Closed after initial enquiries Special educational needs 02-Dec-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s decision not to complete an Education, Health and Care needs assessment of his child, Y. This is because Mr X used his right to appeal to a Tribunal.
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Cheshire East Council (24 013 296)
Statement Closed after initial enquiries Parking and other penalties 02-Dec-2024
Summary: We cannot investigate this complaint about a Penalty Charge Notice because Mrs Y has already been to court about the matter.
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Essex County Council (24 013 397)
Statement Closed after initial enquiries Other 02-Dec-2024
Summary: We will not investigate this complaint about a reported data breach. There is not enough evidence of fault and the Information Commissioner’s Office is better placed to investigate such matters.
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Nottingham City Council (24 014 606)
Statement Closed after initial enquiries Other 02-Dec-2024
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about health and safety issues in his building. This is because the tests set out in our Assessment Code are not met for three main reasons. Firstly, there is insufficient evidence of fault with the way the Council carried out a building inspection. Secondly, the Information Commissioners Office is better placed to consider complaints about the Council’s decisions not to share information with Mr X. Finally, there is no evidence of any injustice to Mr X by the Council’s decision to issue selective licences to leaseholders.
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Tunbridge Wells Borough Council (24 015 211)
Statement Closed after initial enquiries Parking and other penalties 02-Dec-2024
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for a parking contravention. This is because it was reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
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Staffordshire County Council (24 015 292)
Statement Closed after initial enquiries Other 02-Dec-2024
Summary:In summary, Ms X complains the Council is liable for scratches caused to a third party’s car as she unloaded mattresses at the Council’s waste and recycling centre. Ms X says she is worried about having to pay for damage to a car and she can’t afford it.
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Statement Closed after initial enquiries Planning applications 02-Dec-2024
Summary: We cannot investigate this complaint by a parish council because we cannot investigate complaints made by public bodies.
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Norfolk County Council (24 015 351)
Statement Closed after initial enquiries Other 02-Dec-2024
Summary: We cannot investigate Mr X’s complaint about a report the Council wrote for court proceedings. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are prohibited from considering matters that have been to court.