Decision search
Your search has 57131 results
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Hampshire County Council (25 019 840)
Statement Closed after initial enquiries Child protection 12-Apr-2026
Summary: We will not investigate Mr X’s complaint that the Council refused to consider his complaint under the Children’s Statutory Procedure and delayed his subject access request . This is because it is late and the Information Commissioner’s Office (ICO) is best placed to consider delays relating to subject access requests.
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Northumberland County Council (25 020 381)
Statement Closed after initial enquiries Housing benefit and council tax benefit 12-Apr-2026
Summary: We will not investigate this complaint about the Council’s housing benefit application process and how it handled Mr X’s complaint about the process. This is because it is unlikely that we will find fault.
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Salford City Council (25 020 681)
Statement Closed after initial enquiries Council tax 12-Apr-2026
Summary: We will not investigate this complaint about the Council’s actions regarding Mr X’s council tax. This is because there is not enough evidence of fault or injustice to warrant investigation.
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London Borough of Lambeth (25 021 233)
Statement Closed after initial enquiries Parking and other penalties 12-Apr-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigating.
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Isle of Wight Council (25 023 405)
Statement Closed after initial enquiries Council tax 12-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax account. Mr X’s complaint is late, and it was reasonable for him to complain sooner. Even if we did investigate, there is no worthwhile outcome we could now achieve.
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East Suffolk Council (25 024 687)
Statement Closed after initial enquiries Housing benefit and council tax benefit 12-Apr-2026
Summary: We will not investigate this complaint about the Council’s recovery of overpaid housing benefit. This is because the complaint is late.
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Statement Closed after initial enquiries Council tax support 12-Apr-2026
Summary: We will not investigate this complaint about Mr X’s council tax support. This is because Mr X had a right of appeal to the Valuation Tribunal and it would have been reasonable for Mr X to use it.
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Torridge District Council (25 028 572)
Statement Closed after initial enquiries Council tax 12-Apr-2026
Summary: We will not investigate this complaint about Council tax enforcement and liability because there is a right of appeal to a valuation tribunal and insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Council tax 12-Apr-2026
Summary: We will not investigate this complaint about council tax banding. This is because we cannot investigate the actions of the Valuation Office Agency. The Council is not at fault for using the band provided by the Valuation Office Agency.
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Rochdale Metropolitan Borough Council (25 031 699)
Statement Closed after initial enquiries Other 12-Apr-2026
Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a road defect which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.