Decision search
Your search has 57131 results
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Calderdale Metropolitan Borough Council (25 017 948)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to sell a sports stadium. Mr X has not claimed a significant personal injustice and there is not enough evidence the Council’s decision is likely to cause him any, so an investigation is not warranted.
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Gloucestershire County Council (25 018 163)
Statement Closed after initial enquiries Special educational needs 09-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s education, health and care plan because an investigation would not lead to a different outcome. It was reasonable for Mrs X to use her right of appeal if she was unhappy with the content of the final plan the Council issued.
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Leicester City Council (25 018 251)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: Mr X complains he is not liable for the debt on a business rates account. We will not investigate this complaint because it is reasonable to have expected Mr X to have attended Court to dispute the Liability Order. The Court would have been better placed to make this decision.
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Surrey Heath Borough Council (25 018 265)
Statement Closed after initial enquiries Enforcement 09-Apr-2026
Summary: We will not investigate this complaint about the language used by the Council when closing a planning enforcement case, and about its handling of an associated subject access request. The injustice caused is not significant enough to justify pursuing the matter further, and the ICO is better placed to consider any ongoing data handling concerns.
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Hertfordshire County Council (25 018 373)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to enforce a contact restriction on Mr X. This is because there is not enough evidence of fault to warrant our involvement.
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Bristol City Council (25 018 406)
Statement Closed after initial enquiries Antisocial behaviour 09-Apr-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over van dwellers occupying public land. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Hampshire County Council (25 018 719)
Statement Closed after initial enquiries Parking and other penalties 09-Apr-2026
Summary: We will not investigate this complaint about how the Council responded to Ms X’s parking complaint. This is because there is not enough evidence of fault to justify investigating and we could not add to any previous investigation by the organisation.
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Southend-on-Sea City Council (25 018 739)
Statement Closed after initial enquiries Council tax 09-Apr-2026
Summary: We will not investigate this complaint about Council Tax billing because Mr Y could have appealed to the Valuation Tribunal Service and it was reasonable to expect him to do so. Also, because an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.
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Buckingham (Bucks OPCO) Limited (25 018 835)
Statement Closed after initial enquiries Residential care 09-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Care Home’s poor care it had delivered to her late father, Mr Y, and its poor communication and record keeping. This is because the complaint is late. There are no good reasons why Mrs X did not complain to us sooner.
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London Borough of Newham (25 018 877)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: We will not investigate this complaint about the Council issuing Mr X with a fixed penalty notice for littering, or how it considered his representations about it. There is not enough evidence of fault by the Council to warrant our involvement and in any case, Mr X can raise a defence against the issuing of the notice in court.