Decision search
Your search has 57133 results
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Devon County Council (25 019 817)
Statement Closed after initial enquiries Highway repair and maintenance 21-Apr-2026
Summary: We will not investigate Mr X’s complaint about two phone calls with a Council officer. This is because it is unlikely a further investigation by this office could add to the response already provided via the Council’s own investigation of the first phone call. We will not investigate Mr X’s complaint about the second phone call because it has not yet been considered via the Council’s complaints procedure.
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Milton Keynes Council (25 019 965)
Statement Upheld Refuse and recycling 21-Apr-2026
Summary: We will not investigate this complaint about the way the Council’s waste collection contractor left bins at the entrance to his home. We cannot add to the previous investigation completed by the Council.
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Lancashire County Council (25 020 022)
Statement Closed after initial enquiries Highway repair and maintenance 21-Apr-2026
Summary: We will not investigate this complaint about the width of cycle lanes along roads Dr X uses. There is not enough evidence of fault by the Council to justify our involvement.
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Pendle Borough Council (25 020 112)
Statement Closed after initial enquiries Planning applications 21-Apr-2026
Summary: We will not investigate part of Mr Y’s complaint about how the Council conducted a public consultation relating to a planning application because there is insufficient evidence of fault. We will not investigate Mr Y’s complaint about the conduct of a councillor because an investigation is unlikely to achieve anything further.
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Transport for London (25 020 203)
Statement Closed after initial enquiries Traffic management 21-Apr-2026
Summary: We cannot investigate this complaint about road signage because the complaint is late and there is no good reason to exercise discretion to investigate it now.
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London Borough of Haringey (25 020 431)
Statement Closed after initial enquiries Leisure and culture 21-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to terminate Miss X’s allotment tenancy. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Hartlepool Borough Council (25 020 668)
Statement Closed after initial enquiries Rights of way 21-Apr-2026
Summary: We will not investigate this complaint about restricted access on a public right of way. This is because it is late and there is not good reason to exercise direction to investigate it now.
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London Borough of Barnet (25 020 884)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate this complaint about the Council ‘s handling of Miss X’s council tax. There is not enough evidence of fault by the Council to warrant investigation.
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Birmingham City Council (25 021 093)
Statement Upheld Child protection 21-Apr-2026
Summary: We have upheld Miss X’s complaint about the Council’s handling of her complaint about its children’s services. The Council has accepted fault in the way it retained Miss X’s records and now agreed to remedy for avoidable uncertainty this creates. This provides a proportionate remedy for the injustice caused.
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Blaby District Council (25 021 323)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate Ms X’s complaint about poor communication, as there is insufficient evidence of fault to justify an investigation by the Ombudsman.