Decision search
Your search has 50933 results
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Royal Borough of Kensington & Chelsea (24 018 142)
Statement Closed after initial enquiries Other 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about fees the Council charged for a s106 legal agreement. There is not enough evidence of fault causing injustice.
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Sefton Metropolitan Borough Council (24 018 242)
Statement Closed after initial enquiries Residential care 26-Mar-2025
Summary: We will not investigate this complaint about adult safeguarding. It would be reasonable to allow the Council to conclude its safeguarding investigation.
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Westminster City Council (24 018 254)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2025
Summary: We will not investigate this complaint about enforcement agents clamping a vehicle the person says was displaying a Blue Badge. Further investigation would not lead to a different outcome as there is nothing more we could achieve.
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Test Valley Borough Council (24 018 279)
Statement Closed after initial enquiries Other 26-Mar-2025
Summary: We will not investigate this complaint about liability for business rates which the Council is seeking to recover from the complainant. The law prevents us from considering the conduct of the court action the Council took, it is not fault for the Council to recover rates in accordance with the Valuation Office Agency’s rates listing, and the complainant can reasonably take court action if he believes the Council’s demands are wrong.
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London Borough of Camden (24 018 342)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a homelessness application and provision of interim accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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Essex County Council (24 018 359)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Hackney (24 018 414)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about his council tax repayment. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
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Essex County Council (24 018 492)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Lambeth (24 018 653)
Statement Closed after initial enquiries Planning applications 26-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a planning application. This is because we could not achieve any worthwhile outcome for Ms X.
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Leicester City Council (24 018 823)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about the Council's administration of a council tax account as there is insufficient remaining injustice caused to the complainant to justify our further involvement.