Decision search
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Statement Closed after initial enquiries Antisocial behaviour 26-Mar-2025
Summary: We will not investigate Ms X’s complaint about noise nuisance from a neighbour. There is insufficient evidence of fault to warrant an investigation.
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Birmingham City Council (24 017 236)
Statement Closed after initial enquiries Allocations 26-Mar-2025
Summary: We will not investigate this complaint from Ms X about the Council’s refusal to accept Ms Z on its housing register. This is because there is insufficient evidence of fault by the Council to warrant investigating.
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Hampshire County Council (24 017 432)
Statement Closed after initial enquiries Charging 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council delaying in issuing invoices for his father’s care and support and about not being told his father would be charged a contribution. This is because there is insufficient evidence of fault. In addition, the delay in completing the financial assessment did not cause any significant injustice.
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Hertfordshire County Council (24 017 440)
Statement Upheld Disabled children 26-Mar-2025
Summary: We will not investigate this complaint about delay in carrying out a care assessment and meeting the needs of Ms X’s child. Doing so would be unlikely to lead to a different outcome from that already offered by the Council, and we could not recommend the Council does anything more than the assessment it has already offered.
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Milton Keynes Council (24 017 747)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We cannot by law investigate this complaint about the Council’s decision to end its duty to provide the complainant with housing and seek her eviction from temporary accommodation. This is because the issued raised have been subject to legal proceedings in county court. We have not legal jurisdiction to investigate complaints in these circumstances.
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Wakefield City Council (24 019 974)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Mar-2025
Summary: We cannot investigate this complaint about a housing benefit overpayment because the complainant appealed to the tribunal.
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Essex County Council (24 020 087)
Statement Closed after initial enquiries Drainage 26-Mar-2025
Summary: We will not investigate this complaint about a flood risk rating because there is not enough evidence of fault to justify investigating.
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Cumberland Council (24 020 515)
Statement Closed after initial enquiries Other 26-Mar-2025
Summary: We will not investigate this complaint regarding the complainant’s allegation that a Council employee damaged her car. This is because it is reasonable for the complainant to go to court if the Council’s insurers reject her claim.
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City of Bradford Metropolitan District Council (24 020 979)
Statement Closed after initial enquiries Traffic management 26-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a grant under the clean air scheme. This is because there is insufficient evidence of fault by the Council.
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London Borough of Bromley (24 020 988)
Statement Closed after initial enquiries Planning applications 26-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered any significant injustice.