Decision search
Your search has 54124 results
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Wiltshire Council (25 006 282)
Statement Closed after initial enquiries Other 13-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s investigation of a nursery fee policy. There is insufficient evidence of fault to justify an investigation.
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London Borough of Tower Hamlets (25 004 460)
Statement Closed after initial enquiries Disabled children 13-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her child’s application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Bournemouth, Christchurch and Poole Council (25 004 726)
Statement Closed after initial enquiries Fostering 13-Oct-2025
Summary: We will not investigate X’s complaint about children service’s handling of an allegation against a foster carer. There are other bodies better placed to consider a social worker’s professionalism, data protection issues and X’s deregistration. We are unlikely to find fault in a complaint handling issue and the questions posed to them.
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Essex County Council (25 004 812)
Statement Closed after initial enquiries Charging 13-Oct-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s decision to charge them an assessed contribution towards their care. There is insufficient evidence of fault to warrant an investigation.
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Bristol City Council (25 004 959)
Statement Closed after initial enquiries Highway repair and maintenance 13-Oct-2025
Summary: We will not investigate this complaint about the Council failing to resolve highway disrepair issues, failing to reply to an email, and failing to respond to the complainant’s Stage 2 complaint. It is reasonable to expect the complainant to use the alternative court remedy which is available, and he has not been caused a significant injustice by the Council’s failure to respond to an email.
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Leicester City Council (25 005 396)
Statement Closed after initial enquiries Other 13-Oct-2025
Summary: We will not investigate this complaint about a Council officer declining to allow Mrs X’s husband to accompany her into an interview. There is not enough evidence of fault by the Council to warrant investigation. We would also be unlikely to recommend more than the Council has already offered by refunding an application fee and offering to re-run the process with Mrs X’s husband present at the interview.
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Warwickshire County Council (25 005 491)
Statement Upheld Adoption 13-Oct-2025
Summary: We will not investigate this complaint about how the Council completed an adoption assessment. We could not add to the Council’s previous investigation.
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Leicestershire County Council (25 006 608)
Statement Closed after initial enquiries Residential care 13-Oct-2025
Summary: We cannot investigate this complaint about the Council’s placement of Mr X’s relative in a care home. The Council’s decision was considered in the Court of Protection. We have no power to consider matters decided in court.
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Bury Metropolitan Borough Council (25 006 693)
Statement Closed after initial enquiries Assessment and care plan 13-Oct-2025
Summary: We will not investigate this complaint about how the Council carried out a care needs assessment. This is because further investigation would not lead to a different outcome.
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West Sussex County Council (25 006 741)
Statement Upheld Charging 13-Oct-2025
Summary: We will not investigate this complaint about the council’s delay in carrying out a financial assessment. investigation would not lead to a different outcome.