Decision search
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Manchester City Council (24 013 820)
Statement Closed after initial enquiries Parking and other penalties 17-Dec-2024
Summary: We will not investigate this complaint about a Penalty Charge Noice because the Council has provided a satisfactory response.
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Telford & Wrekin Council (24 013 884)
Statement Closed after initial enquiries Other 17-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s pre-planning application advice. The complaint is late and there are no good reasons to investigate it now.
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Bury Metropolitan Borough Council (24 014 170)
Statement Closed after initial enquiries Planning applications 17-Dec-2024
Summary: We will not investigate Mrs X’s complaint that the Council approved an application to convert a property she owns without her permission. This is because the injustice she claims stems from the actions of the person who made the application and caused damage to her property and we could not hold the Council responsible for this.
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Birmingham City Council (24 014 278)
Statement Closed after initial enquiries Street furniture and lighting 17-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to carry out work to a streetlight. There is not enough evidence of fault by the Council to justify investigating.
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City of Doncaster Council (24 014 438)
Statement Closed after initial enquiries Other 17-Dec-2024
Summary: We cannot investigate Miss X’s complaint as it is made on behalf of a public body. The law prevents us from considering such complaints.
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London Borough of Camden (24 014 520)
Statement Closed after initial enquiries Parking and other penalties 17-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s issue and handling of a penalty charge notice. This is because it would be reasonable for Mr X to take the matter to court.
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London Borough of Harrow (24 014 563)
Statement Closed after initial enquiries Parking and other penalties 17-Dec-2024
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to cancel several penalty charge notices. This is because it would have been reasonable for her to appeal to London Tribunals.
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London Borough of Hounslow (24 014 762)
Statement Closed after initial enquiries Other 17-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s delay in determining his client’s planning application. This is the issue carried a right of appeal which it would have been reasonable for Mr X/his client to use. Mr X has now appealed against the Council’s decision to refuse his client’s application and we cannot therefore investigate any concerns about the Council’s handling of the application or his complaint. This is because doing so would overlap with the appealable issues and the issue does not in any event cause Mr X significant injustice.
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Devon County Council (24 015 191)
Statement Upheld Disabled children 17-Dec-2024
Summary: Mr X complained about the Council’s handling of his complaint about his son, Y’s, care. He complained the Council has not considered the complaint after a long delay. Mr X said Y has not received the enabling support specified in his Education, Health and Care Plan. There was fault in the way the Council did not complete the statutory children’s complaint procedure and delayed communicating this. The Council has not considered the complaint and Mr X was put to time and trouble to complain. The Council has agreed to apologise, make a financial payment and progress the children’s statutory complaint process.
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Hertsmere Borough Council (24 015 265)
Statement Closed after initial enquiries Council tax 17-Dec-2024
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.