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Your search has 54157 results

  • Isle of Wight Council (25 004 754)

    Statement Closed after initial enquiries Assessment and care plan 28-Sep-2025

    Summary: We will not investigate this complaint about the Council’s occupational therapy assessment. This is because the complaint is late and there are no good reasons why Mr X did not complain sooner.

  • Surrey County Council (25 004 942)

    Statement Closed after initial enquiries Special educational needs 28-Sep-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to remove provision from her child’s Education Health and Care Plan. It is reasonable for her to use her right of appeal to a tribunal.

  • Colchester City Council (25 005 136)

    Statement Closed after initial enquiries Allocations 28-Sep-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s assessment of her housing needs. The complaint is late.

  • Surrey County Council (25 005 152)

    Statement Closed after initial enquiries School transport 28-Sep-2025

    Summary: We will not investigate this complaint about the Council’s decision to decline Mrs X’s application for travel assistance on behalf of her child Y. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • Manchester City Council (25 005 171)

    Statement Closed after initial enquiries Antisocial behaviour 28-Sep-2025

    Summary: We will not investigate this complaint about Mr X’s complaint about the Council issuing him a Fixed Penalty Notice. This is because we have not seen enough evidence of fault in the Council’s actions.

  • Walsall Metropolitan Borough Council (25 005 173)

    Statement Closed after initial enquiries Disabled facilities grants 28-Sep-2025

    Summary: We will not investigate Mr X’s complaint about occupational therapy input during the Disabled Facilities Grant application process in 2022. The complaint is late and there is no good reason to investigate now.

  • London Borough of Hammersmith & Fulham (25 005 175)

    Statement Closed after initial enquiries Assessment and care plan 28-Sep-2025

    Summary: We cannot investigate this complaint about Mrs Y’s case being taken to the Court of Protection for a decision about her mental capacity and best interests. The law prevents us investigating matters that are being considered in court.

  • London Borough of Barnet (25 005 206)

    Statement Closed after initial enquiries Special educational needs 28-Sep-2025

    Summary: We cannot investigate Mrs X’s complaint about the Education, Health and Care Plan process for her son. Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the complaint outside our jurisdiction.

  • Kingston Upon Hull City Council (25 005 272)

    Statement Closed after initial enquiries Special educational needs 28-Sep-2025

    Summary: We will not investigate this complaint about the Council’s decision not to amend an Education Health and Care plan to include specific provision requested by the complainant. The complainant had the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would have been reasonable for her to do so.

  • Durham County Council (25 005 378)

    Statement Closed after initial enquiries Other 28-Sep-2025

    Summary: We will not investigate this complaint about property damage and eligibility for a Home Improvement Loan. The complaint is late and there are no good reasons to exercise discretion to consider the late complaint.

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