Decision search
Your search has 50947 results
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Coventry City Council (24 015 368)
Statement Closed after initial enquiries Homelessness 05-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to end its homelessness duty because it was reasonable for him to exercise his rights of review and appeal. There is insufficient evidence of fault in the way the Council decided his priority on its housing register to justify our involvement.
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London Borough of Lewisham (24 015 504)
Statement Closed after initial enquiries Homelessness 05-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s failure to assist her with a deposit for private rented housing or with a shortfall in her rent after she became homeless. There is insufficient evidence of fault to justify our involvement.
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Royal Borough of Kensington & Chelsea (24 015 641)
Statement Closed after initial enquiries Charging 05-Mar-2025
Summary: We will not investigate Ms X’s complaint on behalf of her father, Mr Y, about his adult social care support package. It is unlikely we would find fault in the Council’s actions
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Hertfordshire County Council (24 015 699)
Statement Closed after initial enquiries Child protection 05-Mar-2025
Summary: We will not investigate this complaint about the actions of the Council’s social worker in the course of child protection action. This is because investigation would not achieve the outcome the complainant wants.
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Roseland Care Limited (24 016 009)
Statement Closed after initial enquiries Residential care 05-Mar-2025
Summary: We will not investigate this complaint about adult residential care. The Care Provider failed to tell the resident’s family about changes to medication and failed to keep all care records. The Care Provider has apologised, which is suitable action. The care home has closed and the complainant’s relative no longer lives there, so there is no ongoing risk. It is unlikely the Ombudsman would achieve anything further by investigation.
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London Borough of Hillingdon (24 016 172)
Statement Upheld Allocations 05-Mar-2025
Summary: We have upheld Miss X’s complaint about the Council’s decision on her banding level in her housing application. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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East Sussex County Council (24 016 414)
Statement Closed after initial enquiries Other 05-Mar-2025
Summary: We will not investigate Miss X’s complaint the Council failed to support her with a grant for a new cooker. There is not enough evidence of fault to justify our involvement.
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Bristol City Council (24 016 658)
Statement Closed after initial enquiries Highway repair and maintenance 05-Mar-2025
Summary: We will not investigate this complaint about damage that may be caused to Mr X’s property from a Council street tree as this would be a matters for the courts.
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Hampshire County Council (24 016 806)
Statement Closed after initial enquiries Child protection 05-Mar-2025
Summary: We will not investigate this complaint about the Council’s consideration of a safeguarding matter relating to the complainant’s children. The complaint is late and there are insufficient grounds for us to consider it now.
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London Borough of Havering (24 016 837)
Statement Closed after initial enquiries Allocations 05-Mar-2025
Summary: We will not investigate Ms X’s complaint about a Council decision that it would not make an offer of social housing until she had cleared historic rent arrears. The complaint is late and there is no good reason to investigate now.