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  • Dudley Metropolitan Borough Council (25 006 359)

    Statement Closed after initial enquiries Child protection 29-Sep-2025

    Summary: We cannot investigate Mr X’s complaint about his children being removed from his care and not returned to him because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.

  • Milton Keynes Council (23 011 903)

    Statement Upheld Disabled children 29-Sep-2025

    Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.

  • NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903a)

    Statement Upheld Community hospital services 29-Sep-2025

    Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.

  • NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903b)

    Statement Upheld Community hospital services 29-Sep-2025

    Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.

  • First Option Healthcare (23 011 903c)

    Statement Upheld Disabled children 29-Sep-2025

    Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.

  • First Option Healthcare (23 011 903d)

    Statement Upheld Disabled children 29-Sep-2025

    Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.

  • Ribble Valley Borough Council (25 011 144)

    Statement Closed after initial enquiries Council tax 28-Sep-2025

    Summary: We will not investigate this complaint about Council tax enforcement because the complainant has commenced legal action against the Council.

  • North Lincolnshire Council (25 011 351)

    Statement Closed after initial enquiries School admissions 28-Sep-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Mrs X to lose out on a school place.

  • Reigate & Banstead Borough Council (25 011 583)

    Statement Closed after initial enquiries Council tax 28-Sep-2025

    Summary: We will not investigate this complaint about Council tax liability because it relates to a body out of jurisdiction there is ultimately a right of appeal to a Valuation Tribunal.

  • Manchester City Council (25 011 764)

    Statement Closed after initial enquiries Council tax 28-Sep-2025

    Summary: We will not investigate this complaint about liability for Council tax because there is a right of appeal to a Valuation Tribunal.

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