Decision search
Your search has 50054 results
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Suffolk County Council (24 004 687)
Statement Closed after initial enquiries Other 30-Jul-2024
Summary: We cannot investigate Mr X’s complaint because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been, or are being, considered in court proceedings. We have no discretion to do so.
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Rugby Borough Council (24 004 754)
Statement Closed after initial enquiries Highway repair and maintenance 30-Jul-2024
Summary: We will not investigate this complaint about damage allegedly caused to Mr X’s property. The matter is best considered an insurance matter, which the courts are best placed to consider.
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East Riding of Yorkshire Council (24 004 787)
Statement Closed after initial enquiries Highway repair and maintenance 30-Jul-2024
Summary: We will not investigate this complaint about the Council’s failure to maintain a public footpath. This is because Mr X has an alternative remedy available to him against the Council through the Magistrates’ Court which we would reasonably expect him to use.
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Hampshire County Council (24 003 752)
Statement Closed after initial enquiries Special educational needs 30-Jul-2024
Summary: We cannot investigate Ms X’s complaint about the Council’s failure to provide a full-time education for her son, Y, when he was out of school for health reasons linked to his special educational needs, nor that it did not deliver the provision in his Education Health and Care Plan whilst he was out of school. This is because Ms X appealed the Council’s decision that the school place was suitable for Y and the missed provision could not be provided outside a school setting.
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Fylde Borough Council (24 003 792)
Statement Closed after initial enquiries Other 30-Jul-2024
Summary: We will not investigate this complaint about the Council’s decision to issue a Certificate of Lawful Development for a property to be used as a residential home for children. There is not enough evidence of fault in the decision-making process to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.
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Sefton Metropolitan Borough Council (24 003 823)
Statement Closed after initial enquiries School transport 30-Jul-2024
Summary: We will not investigate this complaint about the Council’s decision not to provide alternative school transport arrangements for the complainant’s child. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.
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Surrey County Council (24 003 871)
Statement Closed after initial enquiries Special educational needs 30-Jul-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s actions during her child’s Education, Health and Care (EHC) Plan annual review and the content of the final amended EHC Plan. This is because Mrs X has a right of appeal to a tribunal about the content of the amended EHC Plan and it is reasonable for her to use it. A complaint about the Council’s actions during the annual review process is connected to and could form part of an appeal, so we cannot investigate this.
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Salford City Council (24 003 910)
Statement Closed after initial enquiries Other 30-Jul-2024
Summary: We will not investigate this complaint about the behaviour of two Council staff members who Mr X complained about. This is because the tests in our Assessment Code have not been met and there are insufficient grounds to warrant an investigation.
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Statement Closed after initial enquiries Rights of way 30-Jul-2024
Summary: We will not investigate this complaint about a closed public footpath. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late, and we have seen no reason why it could not have been made much sooner.
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London Borough of Tower Hamlets (24 003 997)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2024
Summary: We will not investigate this complaint that the Council wrongly issued an order for recovery for a penalty charge notice that had already been cancelled. This is because the matter has been resolved and any remaining injustice caused to the complainant is not sufficient to justify our further involvement.