Decision search
Your search has 50710 results
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Birmingham City Council (24 010 115)
Statement Closed after initial enquiries Special educational needs 09-Jan-2025
Summary: We cannot investigate this complaint about the Council’s decisions relating an Education, Health, and Care Plan for Ms X’s child. This is because Ms X has already appealed to the SEND Tribunal about the Council’s decisions here, and the law does not allow us to investigate. Additionally, we will not investigate Ms X’s complaint about a personal budget or how the Council secured occupational therapy for her child. It is unlikely we would find fault in the Council’s actions.
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Essex County Council (24 010 954)
Statement Closed after initial enquiries Special educational needs 09-Jan-2025
Summary: We cannot investigate Miss X’s complaint about how much funding the Council provided to her child’s school. This is because the complaint relates to the internal management of the school, and the law says we cannot investigate.
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London Borough of Waltham Forest (24 011 255)
Statement Closed after initial enquiries Assessment and care plan 09-Jan-2025
Summary: We will not investigate this complaint about adult social care because it is a late complaint and there is no good reason to consider it now.
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Liverpool City Council (24 011 549)
Statement Closed after initial enquiries Refuse and recycling 09-Jan-2025
Summary: We will not investigate this complaint about the Council’s waste collection service leaving emptied bins in Ms X’s disabled parking space. This is because an investigation is unlikely to add to the Council’s own investigation or lead to a different outcome.
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Nottinghamshire County Council (24 011 659)
Statement Closed after initial enquiries Assessment and care plan 09-Jan-2025
Summary: We will not investigate this complaint about an adult social care needs assessment. The Council has completed an assessment and explained its decision. It is unlikely we would find fault or reach a different outcome for the complainant.
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James and Reuben Limited (24 011 849)
Statement Closed after initial enquiries Residential care 09-Jan-2025
Summary: We will not investigate this complaint about adult social care in a residential care home. This is because we are unlikely to add to investigations already completed by the Care Provider and the local safeguarding authority. We are unlikely to reach a different outcome, and we cannot achieve the outcome the complainant wants as we cannot recommend dismissal of staff members.
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Kent County Council (24 012 026)
Statement Closed after initial enquiries Charging 09-Jan-2025
Summary: We will not investigate this complaint about allegedly wrong advice on selling a home. There is not enough evidence of fault. It is unlikely investigation would find enough evidence.
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Cheshire West & Chester Council (24 012 731)
Statement Upheld Private housing 09-Jan-2025
Summary: We will not investigate Mr X’s complaint that the Council provided incorrect information to his tenant. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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London Borough of Sutton (24 013 012)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council failing to move a resident from the care home she manages despite the care home giving notice on the placement. This is because it is reasonable for the care home to continue to pursue the matter in court.
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Leeds City Council (24 013 040)
Statement Closed after initial enquiries Antisocial behaviour 09-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to issue Mr X with an anti-social behaviour warning in March 2023. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time.