Decision search
Your search has 50710 results
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West Sussex County Council (24 012 765)
Statement Closed after initial enquiries Disabled facilities grants 10-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision in relation to his father’s request for major adaptations to his home. This is because there is insufficient evidence of fault by the Council.
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London Borough of Lewisham (24 012 882)
Statement Closed after initial enquiries Allocations 10-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Manchester City Council (24 013 013)
Statement Closed after initial enquiries Refuse and recycling 10-Jan-2025
Summary: We will not investigate this complaint about failures to collect bins according to schedule and return them to the collection point. Information we have seen shows collections are now being made according to published schedules and bins are being returned. We consider further investigation is unlikely to lead to a different outcome.
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Liverpool City Council (24 015 219)
Statement Closed after initial enquiries Council tax support 09-Jan-2025
Summary: We will not investigate Ms X’s complaint about Council Tax support. It is reasonable to expect her to appeal to the Valuation Tribunal. Previous years form a late complaint and there is no reason why the late complaint rule should not apply.
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Devon County Council (24 015 287)
Statement Closed after initial enquiries Highway repair and maintenance 09-Jan-2025
Summary: We will not investigate this complaint about the Council’s response to a road hazard he reported. Any injustice to Mr X because of the extent of the Council’s response, is not significant enough to justify an investigation.
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Lancashire County Council (24 015 453)
Statement Closed after initial enquiries Traffic management 09-Jan-2025
Summary: We will not investigate this complaint about the Council’s communication with Mr X over his requests for information about road safety improvements. Parts of his complaint are late and there is otherwise no significant injustice.
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London Borough of Enfield (24 015 499)
Statement Closed after initial enquiries Parking and other penalties 09-Jan-2025
Summary: We will not investigate this complaint about comments made to Miss X regarding a penalty charge notice as this does not represent a level of injustice that would justify our further involvement.
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Folkestone & Hythe District Council (24 015 546)
Statement Upheld Other 09-Jan-2025
Summary: We will not investigate this complaint about the removal of items linked to a missing person. This is because the Council has provided a satisfactory response, and we cannot achieve the outcome the complainant would like.
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Royal Borough of Greenwich (24 015 602)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate this complaint about the actions of Council contractors working on a site close to Mr X’s home. This is because other bodies are better placed to consider some of the issues raised and investigation into others would not lead to a different outcome.
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London Borough of Bromley (24 015 836)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate this complaint about the way the Council handled a Fixed Penalty Notice. This is because there is insufficient evidence of fault causing injustice and because there are other organisations better placed to consider some of the issues.